Ono Smoothie Bowls & Cafe — Restaurant in Jalisco

ONO Smoothie Bowls! What a treat. A tiny shop with delicious flavors and amazing friendly staff. A little gem in Puerto Vallarta. I went with my friend multiple times and was never disappointed.

The avocado toast was good and the acai bowl was phenomenal. Overall a pretty healthy breakfast. Or brunch place. The ginger shot was good and a kick in the pants too, so my friend says!

Can we talk about the cappuccino for a second? The best I've ever had....and the layers were like somehow glued it seemed until the last sip. Well played...welllllll played.

And, unlike most places in the world, looking at you McDonald's, Starbucks.... ONO uses natural straws from agave and uses coconuts to serve the acai bowls in. I did see plastic bags being used for fruits and I do wonder if they could use silicon reusable bags and pouches to really advertise and be the eco ONO place.

If we were to give a couple pieces of constructive criticism we'd say the toast could be a little better itself. Not sure why bread in PV is so "undense" but sourcing better bread would make it phenomenal. Also just crisping the bacon longer would be better taste for me. The breakfast burrito was less than exciting and needs tomatoes or pico...just more flavor. For the bowls, the peanut butter was more liquid than solid, which was bit odd and not used to. And the acai berries itself we're still frozen at bottom a little.

But despite that, this place is a 5 star place, for sure. The repeat...

First of all, I would like to say that the food and coffee were delicious.

Nevertheless, I have three points to note, which in my view are absolute no-goes:

-I was asked by the service staff when ordering if I wanted to add vegan proteins to my bowl. The bowl already contains non-vegan proteins and I didn't ask for vegan proteins myself. After a little hesitation, I agreed. Only to find out later that a handful of granola grains had been replaced with vegan grains and I would be charged an extra MXN 55. Mind you, with a total bowl price of MXN 140, this is almost a 50 percent surcharge. How can you offer something like this without being asked by the customer and conceal the exorbitant surcharge? That's what you call a rip-off!

-The order is taken at the bar using a tablet. You are told the total amount to be paid, but do not receive a receipt and therefore have no idea how the bill is made up. I ordered the avocado toast with egg and the bowl with vegan proteins. I had no idea how much these extras would cost me and had to ask afterwards to understand the invoice amount. There is no price transparency in this respect.

-You have to pay up front and when you pay by card, the staff ask you by itself if you want to add a tip. At this point you can't judge the food or the service. Please tell me how to determine an appropriate tip...

Ono Smoothie Bowls & Cafe in Puerto Vallarta is a must-visit for anyone looking for a delicious and healthy meal or snack. The smoothie bowls are made with fresh, high-quality ingredients and are packed with nutrients. I love that there are so many different options to choose from, so I can always find something to my taste.

My favorite smoothie bowl is the Coco Loco, which is made with papaya, banana, peanut butter, cacao, and honey. It's the perfect combination of sweet and nutty, and it's always satisfying. I also love the Acai Bowl, which is made with acai berries, banana, berries, and coconut milk. It's a great way to start your day or to pick you up in the afternoon.

In addition to smoothie bowls, Ono Smoothie Bowls & Cafe also offers a variety of other healthy options, such as coffee, tea, and juices. They also have a selection of vegan and gluten-free options, so everyone can enjoy their food.

The staff at Ono Smoothie Bowls & Cafe is always friendly and welcoming. They're happy to help you choose the perfect smoothie bowl or other food item, and they'll make sure that you have a great experience.

Overall, I highly recommend Ono Smoothie Bowls & Cafe. It's a great place to get a delicious and healthy meal or snack, and the staff is always friendly and welcoming. I give it 5...