I recently visited HUQQQ GARDENA with high hopes for a nice dining experience, but unfortunately, I left feeling extremely disappointed. The service was incredibly slow, and after waiting for an hour, our main course never arrived.
When we were about to leave, the manager approached us and apologized for the mishap, promising that our main course would be complimentary as a gesture of goodwill. However, when we received the bill, the promise was not honored, and we ended up paying full price for the lackluster service and subpar food.
The overall experience was marred by unfulfilled promises and a general lack of customer care. It's truly disappointing when a restaurant fails to deliver on their commitments to make amends for their mistakes. As a customer, I value honesty and integrity, which unfortunately...
Read moreAmazing experience! It’s amazing to find such a great place that serves delicious food along with the best shisha in Marrakesh. The service was spectacular ,everyone looked so professional and genuinely happy. As soon as we arrived, we were greeted by a lovely lady who let us choose our table area, which was a nice touch.
We honestly weren’t sure how the food would be, since most shisha places in Marrakesh have terrible food and never seem to get it right. But Huqqa Garden absolutely nailed it!
Keep up the great work Huqqa Garden, and a special thank you to Hamouda for taking such good care of us and making sure we were comfortable and having a...
Read moreIn May, I went to the restaurant and was satisfied with my experience. However, today's visit was terrible. The servers didn't speak English, so I asked one of them to call the server with the military hairstyle who had served me in May. I couldn't remember his name, He informed me that the server was off today. Another server came, but he was new and unfamiliar with the restaurant. The service was awful, as they brought me a Coca-Cola Zero instead of the regular one I had asked for. Furthermore, when my wife ordered a mint shisha, they brought her something called "chicha mi amour" or something similar. Overall, it was a very...
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