CoffeeConcepts — Restaurant in Amsterdam

I’ve been to this cafe throughout the years as I live nearby, but I always found the service slow and sloppy and the coffee just meh, so I tend to avoid it. I heard they’ve renovated and because I was around the corner I thought I give it another try. The place does look nice, but the service and coffee haven’t improved a bit. I ordered a double cortado and had to wait like 5 minutes for service- ok, I can wait. The lady at the bar seemed either very novice or some sort of intern- she misplaced the cup and most of the double shot went down the drain. She didn’t notice and so I made her aware. She said she would add a bit more espresso to my cup but ended up adding too much - triple cortado maybe? The cherry on top was that I got my coffee served in an ‘office coffee corner’ style plastic cup, stained from the leak. So, I ended up loosing time, having an overpowered coffee that I didn’t ask for and burning my hands as I went for a walk… so much potential, but alas, for such a priced coffee, I won’t be...

I was there with my partner in October before making a visit to the Stedelijk Museum. They only had one employee both manning the cashier and making the drinks, which is already a bad sign—no matter the size of your coffee place you need two people behind the counter, one for orders and one for making the drinks. The employee was clearly already overworked and overwhelmed and a long line was forming all the way outside the shop, then I had to watch an older woman who I assume is either the owner or connected to the owner pick up a piece of paper from the overflowing trash bin, go up to the employee and complain she wasn’t emptying out the bin often enough. How do you expect a single person to clean the floor, take the orders and make the drinks? This place takes one star because treating your employees properly and providing them with a healthy and safe work environment is the first bar to clear, then we can start talking about the decoration or the quality...

In terms of the taste of the espresso, if you are not that into coffee or don’t know much about what a good espresso should taste like you are fine. However, if you take your coffee seriously and understand the difference in taste I would not recommend. The espresso taste burnt, as if it went over 30sec. It’s taste like store bought coffee that has no actual taste, similar to the harshness of instant coffee. If you are having a latte or such you may not taste it, however I had an americano.

If you want a good espresso I would recommend De Koffieschenkerij, which has reasonably priced coffee and cakes. Coffee Concepts is expensive for the quality they are serving. They price espresso based drinks by single and double shots and the single is price equals to a double at De...