Bully Hayes Restaurant & Bar — Restaurant in Banks Peninsula Community

This restaurant is located in the beach road facing the Akaroa habour. There's seating outside and inside. We chose to sit outside as the weather was fine. We dinned there twice, lunch and dinner, during our stay in Akaroa. For lunch we had the seafood chowder and mussels bowl (500g). The flavors were amazing but the mussels weren't clean properly. Almost half of the mussels had beard on them. For dinner we chose dishes from the light meals section, seafood paella and akaroa king salmon. The potion was medium and it was good size for us. If you are hungry, I'd recommend having something else. The mussels in the seafood paella had beard in it. Since it's the second time it happened, I wasn't impressed, so we didn't return to dine there again. I gave feedback to the serving staff about the beard the first time and shown him all the mussels beard I found. Staff was apologetic and professional. I would have liked if the feedback was taken on board by the chef and not repeated for the second time! We found out from the Akaroa museum yesterday that Bully Hayes was a criminal resided in Akaroa. So, we were a bit surprised and amused by the choice of name for the restaurant!.it's a bit like naming a restaurant after Jeffrey Epstine 🤣🤣🤣 it's worth noting that both were Americans! 😂😂😂 Overall it was a pleasant dinning experience. However, I wouldn't order...

The rudest experience I’ve had in New Zealand. BF wanted a drink so headed there to order one. Unfortunately I am coeliac and so have to be very careful where I eat so sourced food from a safe eatery and came over to join him. The waiter came to bring his drink and said we couldn’t have food so I explained the situation. I asked if they served coeliac safe food and he said no. If it had been packed out and we were taking up a space (even though we were paying customers) I would have more understanding but the place was literally dead, we were the only ones there and we sat outside as well. The manager stormed out the second my bf finished his drink, snatching it off the table and berated us. I tried to explain I had an allergy but she refused to listen. She Said her staff had made a mistake and they do supply ‘coeliac safe food’ (clearly they do not as the staff was completely unaware) and told us to move along. Walking inside and calling names at us Based on other reviews this is not a one off experience. Take a few steps next door, to the Akaroa Fish & Chip shop the service is excellent, so friendly and kind,food is so good and theres a reason...

It was a terrible experience. The hygiene was terrible, the food was full of foreign objects, and the Indian owner was even worse. I found a fish bone in the lamb shank, hidden in the meat, and it nearly pierced my throat. I showed it to the waiter, but he argued it was a lamb bone. "Can't you even tell the difference between a fish bone and a lamb bone?" When I confronted him a second time, he saw us taking photos and simply removed the bone. Finally, the owner came out, and it was the most ridiculous moment. He said he'd give us a discount on the unhealthy lamb shank we hadn't eaten. I double-checked that I had heard correctly. A discount on a dish that posed a health risk to customers? And that's before they even ate it. Are you kidding me? I asked to remove the offending dish, but the owner refused, claiming it had already been thrown away. We were then forced to pay for the entire meal without eating anything else. This was my worst experience in New Zealand. If you ever encounter an Indian restaurant, remember to leave, or you'll end up with leftovers and fish bones from the previous table...