Sal's Authentic NY Pizza - Lichfield Street — Restaurant in Christchurch

Sal's has the most faithful rendition of a good New York pizza that my (upstate) New Yorker wife had found in NZ, and therefore our go to establishment pizza. Massive pies with great traditional, and some proprietary toppings as well, all on a super, thin base that you can fold. My favorite are the (spicy, but also available as non-spicy) buffalo wings with blue cheese dressing. There are other great side goodies on offer too, my wife is partial to sneaky pepperoni wheel, and I'm happy to seagull any leftovers. Great clean diner-esk atmosphere with booths and U.S sports on the big screen. They are a little pricey, but usually we'll get a next day lunch for the both of us after we're done for dinner. If you're looking for a great New York style pizza you'll not go...

Review –

After reading previous reviews and witnessing the situation myself, it's now evident that this team is completely out of their depth. What’s being passed off as a “service model” is nothing more than an excuse for disorganisation and poor standards.

One staff member is left juggling pointless tasks, while others – clearly friends or business associates – wander in and out of the shop like it’s their personal hangout. It’s unprofessional, chaotic, and disrespectful to paying customers and drivers alike.

Let this serve as notice: customers are watching, and so are drivers. We see the shortcuts, the double standards, and the lack of genuine service. If things don't change, more people will speak up – and word spreads fast....

No surprise that all recent reviews are terrible. To say standards have slipped under the current management is an understatement. We usually order the cheese pizza but after the last one we ordered had little to no cheese we thought pepperoni would be a safer bet. Unfortunately this was wrong. Frugal on toppings, especially the cheese, large bubbles in the base due to being in overcooked/having no topping on it (first photo was our pizza, second was the same pizza from this restaurant before the current owner took charge) A real shame as this was hands down the best Sals...