Bangkok Rolled Ice Cream Auckland — Restaurant in Waitematā

Dairy free? Hmm not really...

I ordered the banana caramel almond dairy free option. The guy said the caramel isn't 100% dairy free - so I asked for that off (Not a personal choice - lactose intolerant) then offered me brownies instead, he wasn't sure if they were dairy free... (So why offer?) I play it safe, so no brownies. It was delicious. But within 15 minutes I am feeling symptoms. So I'm not convinced the milk they used is dairy free, or plant based. Maybe it's "lactose free" (which is just lactase enzyme added, sometimes not enough hence symptoms). Why advertise dairy free when the ingredients / toppings aren't? They didn't have an allergen list, the guy was all "I don't know". Went through with my order because I believed that everything I was having did not have dairy in it, but my stomach thinks otherwise. Also, they took forever to make it. I was waiting for a...

I’ve visited this store many times and have always tried something new. I can now say I’ve tried a majority of the items on the menu and I’ve never been disappointed when I come here!

Their ice cream is not only unique, but also the best quality ice cream I’ve ever had. I never feel sick or even bloated after having their ice cream. There are not only many different ice creams to choose from, but there are also many other sweet treats like waffles and crepes too! There’s always the right dessert for every mood!

Service is great too! The people working there have a lot of pride in their work which is made obvious by their perfect balance of friendliness and professionalism. I always walk away with a smile on my face thanks to the staff!

Overall, the experience is as close to perfect as it could...

This was our 2nd time here, had a similar experience to the first time. The ice cream is nice enough and a bit fun to have it rolled up. But don't expect service with a smile, or any communication really. The work space was pretty messy and chaotic. Also they really take their sweet time.

Wasn't too happy when I saw the guy peel my bubble waffle off the hot plate with his bare hands... not only was this a bit gross to witness... it wasn't made right either... it wasn't a waffle anymore, it was all just bubble pieces... but then he still shoved it into the tray with his bare hands as a bunch of bubbles. I was too polite to say anything.. we...