Fortuna Buffet Restaurant
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This is the worst review I hope to post, though I'd be guilty of supporting substandard effort. I wasn't compelled to give a star either 🥱 It is no longer a restaurant you want to visit for a special family quality dinner, standards have completely dropped 😒 I didn't need a reservation this time, so if that's a bonus, I'd still recommend your favorite takeaway dinner. Smell, Visual appeal, course combinations, texture and flavors are my buzz at a dinner outing. Of course, at a buffet restaurant you dress these yourself, so it's a semi chef/customer experience. Arrival: People waited too long for a seat at an almost empty restaurant.The front desk seemed more concerned with customers who'd left than those arriving. The manager behaved like security not concierge 😑 The dinner cost $67.50 pp (so I was excited, price had increased considerably since my last visit for a birthday) Visual: It's missing ambience, the tables were bare and food court looking, I studied each station to ponder my courses, immediately I wasn't pleased 🤢 certain foods appeared dry and mismatched by description 🤔 salads had none of the seasonal fruits and blends and looked out of a packet boring. Smell: there were smells of 'off' meat in the Bain Marie's (not sure which, so pictured). Bland actually has a Smell too, it's a nothingness 🤷♀️ Course combinations: Seafood, Soup station, Cheese, fruit and nut selections (Entrée) is really as far as I went personally. My husband and best friend had dishes remaining on their plates, so this otherwise confirmed my suspicions. I tasted them to 1. Not waste food and 2. Not behave like a snob. I shouldn't have because thereafter I was irritable and complaining. Thanks to an intimate relationship with Bourbon and coke from their bar, I left speechless and my husband wasn't embarrassed by me at the end of the night. I do give thanks for staff slapping a cupcake on a plate with chocolate sauce birthday wishes for my husband (at request). A message to the chef/s - An empty guest plate is the best compliment, Get out to more family picnics, small cafés and restaurants to experience flavors, thaw your frozens and turn down the temperature of your fridge for your daily goods, marinades and sauces do not disguise rotting products and finally, less is more when done with confidence and love. No, I'm not a chef, I'm a marae cook and there's never food left on my plates. Let me know when you feel your restaurant matches price. I'm always open to being corrected 🤓
Kowhai P OlsenKowhai P Olsen
230
Customer service good at the front desk. However the food unfortunately was no where near good. Most of the meat dishes in the bain marines were empty. Especially the Bain Marie that had the lamb shanks in, that was empty with bare bones in it. Such a let down. 1 of the drinking glasses we had, had a big chip enough to cut your lip. The clean plates stacked ready to use were wet. The clean plates are supposed to be dry and hot! The salt shakers on the table we were seated at were empty, with no cap at the bottom of the shaker. Some of the staff on the floor during dinner session were scattered all over the place walking into and bumping into other customers that were serving their food and drinks. Coffee machines must be broken. Selected flat white, and once it was made, it was cold! There was no heat whatsoever. What the heck. Dessert selection is bland. Fortuna used to be really good before. This place has just gone downhill.
S. CostelloS. Costello
40
For price paid for Christmas meal would of been better to have dessert available looked like it was thrashed with keeping up with reloading it should of been continuously stocked as the seating times wer every 1-2hour seemed rushed Oysters has shells in them not good would be disappointed it had a mouth/ tooth incident lucky didnt Prawns over steamed No traditonal stuffing Also having bottomless drinks complementary would of been great too Layout to get to food or bar or toilet seemed mish mashed not an open layout mostly behind pilars & walls with an open middle area was like a maze when needing to get to the bar & food & mostly toilet.
liana lambertliana lambert
00
Quality of food is mediocre, no quality check cause it is after all a buffet restaurant. Sadly majority of the food is dry. Choices and variety is ok, just disappointed that the price is not justified. But I guess the people that goes here eats and not savor. Atmosphere is ok. But the glasses are dirty so wipe it before using. Condiments are not refilled well. Serving spoons and tongs not replaced and maintained. Requires quality check for sure. For 50$ you better come really hungry. Service is ok, lots of the staff are just standing around and only one guy refills. Gloves are reused, requires hand hygiene training and awareness.
Lyle LexLyle Lex
00
It’s been about 20years since I’ve last been there but it was great. It’s designed for the numbers but it was amazing
Fred ManuelFred Manuel
00
Always worth every bite!!! Back to this amazing and lovely restaurant serving buffet dinner after 4 years. Offering variety of food, best desserts and drinks. Signs are visible, clean toilets and surrounding. Well mannered staff and efficient booking system. If you have not been to this place, please pay a visit, worth it 👍 Back again for my son’s birthday.
Arlene BarracaArlene Barraca
30
Nearby Attractions Of Fortuna Buffet Restaurant
Sky Tower
Aotea Square
Auckland Art Gallery
Woolworths Metro Auckland Victoria Street West
Albert Park
SkyCity Auckland
Cordis, Auckland
Victoria Park
SkyCity Auckland
The Civic

Sky Tower
4.6
(8K)Click for details

Aotea Square
4.4
(2.9K)Click for details

Auckland Art Gallery
4.6
(2.5K)Click for details

Woolworths Metro Auckland Victoria Street West
4.1
(2.1K)Click for details
Nearby Restaurants Of Fortuna Buffet Restaurant
Dr Rudi's Rooftop Brewing Co.
The Occidental
Elliott Stables
Headquarters
Tony's Original Steak & Seafood Restaurant
Auckland Fish Market
Oyster and Chop
Baduzzi
Soul Bar & Bistro
The Lula Inn

Dr Rudi's Rooftop Brewing Co.
4.3
(1.6K)$$
Click for details

The Occidental
4.4
(1.7K)Click for details

Elliott Stables
4.4
(1.4K)Click for details

Headquarters
4.1
(1.5K)$$
Click for details
Basic Info
Address
SkyCity Auckland, Level 3/72 Victoria Street West, Auckland 1010, New Zealand
Map
Phone
+64 9 363 6000
Call
Website
skycityauckland.co.nz
Visit
Reviews
Overview
3.7
(896 reviews)$$
Ratings & Description
Description
Casual, contemporary option at SkyCity casino offering all-you-can-eat seafood, meat & Asian fare.
attractions: Sky Tower, Aotea Square, Auckland Art Gallery, Woolworths Metro Auckland Victoria Street West, Albert Park, SkyCity Auckland, Cordis, Auckland, Victoria Park, SkyCity Auckland, The Civic, restaurants: Dr Rudi's Rooftop Brewing Co., The Occidental, Elliott Stables, Headquarters, Tony's Original Steak & Seafood Restaurant, Auckland Fish Market, Oyster and Chop, Baduzzi, Soul Bar & Bistro, The Lula Inn

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