The Glass Goose — Restaurant in Waitematā

Bad incident happened with me, I came across highly unprofessional and untrained security guards. Me and my friends came to “the Glass Goose” for a party organised by Verve entertainment. Although, party was well organised and we were enjoying it. But, it begin to destroy when I took off my heels as I was quite uncomfortable but their one of guard came to me and asked me for to wore it. I wore it then he told me for to leave even I was not drunk. When I was trying to talk with him, he was very rude, disrespectful and unmannered with me. Secondly, when I accepted for to leave and I ask for my belongings (like my jacket,phone and id) which I kept near to dance floor but he didn’t listen and he put me out. While standing outside I was asking them again and again (there were other guards too) but they were not letting me take my belongings which is unacceptable, how person can go home without their phone (specially)and without other important things.. then I asked from one of verve organiser for a help, he gave me his phone so I can call my friends. After long calling, I got my things back and my one of another friend she came out for fresh air but after sometime when she was going in and their one of guard didn’t let her in and they forcefully took out verve wristbands from our wrist. Which is very unprofessional as we were outside own our space and it is not their job for to touch us. There were other people outside who were the facing same issues. I am highly not considering this place specifically for an organisers and “the people” who want to hire this place for parties as you will end up with unprofessional, unpeaceful and disrespectful...

Firstly I will start by explaining that we came on new years Eve and knew it would be busy. We made our way to the bar and managed to order easily enough so I got a beer and ordered a cocktail from tiger menu for my wife. We were handed a number and told the cocktail would find us when it was ready. We took up a place by the corner and waited. After 15 minutes we moved over to the bar area and placed the number on the bar as a chair had become available. It was then that we realised there were many others with numbers waiting for drinks and a couple near us who had been waiting for an hour and were just ordering other drinks while they waited. Asking the wait staff was hopeless as they just pointed to a area of the bar where a backlog of cocktails seemed to be taking ask age to make. Having waited 40 minutes our cocktail finally arrived which was coincidentally just as the beer I was nursing ran out.

If only the staff had explained there was a long delay when we ordered and given the option to change drinks it would have at least made for a good experience. The lack of care and the inability to cope with the volumes suggests they should have just stopped offering cocktails. What was taking was that most tables were starting to order whole bottles of wine add one guy said he couldn't be bothered with trying to get the attention of staff for drinks as they didn't really serve on any kind of order.

I've been here before with work and we liked the experience, based on last night I won't be taking my staff anywhere near this...

Cute little place hidden in the alley beside the sky tower. Had the potato gnocchi with smoked feta, kale pesto and hazelnuts for main. They were tasty but I found the mushroom overpowered the dish, especially for not being listed on the menu.

A side of duck fat potatoes will always go down well, the Glass Goose was no different. Loved the addition of rosemary and garlic aioli (like hello??), heaven. You hardly want to share them with the table.

Desert, however, was by far the highlight of the night; chocolate marquis with freeze dried raspberries, brownies and vanilla ice cream. Lovers of rich cacao and decadence don’t even glance at the rest of the list. Would come back just for this.

The spiced apple mocktail was nice enough for one but not a second. My main comment being it felt imbalanced, enjoyable at first but less as the drink went on.

Overall very pleasant experience, beautiful rooftop style deck with flattering lighting and a comfortably loud/quiet environment. Side note: the bathroom is stunning. A candle going and exceptionally clean. Had a very soft and elegant attitude. The older ones at the table found the outside metal chairs a bit uncomfortable, but most would be fine with them.

Would come back to try some more of the sharing plates if we were...