Belvedere — Restaurant in Municipality of Ohrid

Englisch / German version below

Моето искуство во овој ресторан беше навистина прекрасно и заслужува оценка 5,0 ѕвезди. Како хронично болен пациент, за мене хигиената е од особено значење – и морам да нагласам дека тоалетите беа беспрекорно чисти, со постојан тек на вода, сапун за миење раце и доволно хартија. Ова остава многу позитивен впечаток.

Атмосферата во ресторанот беше многу пријатна. Иако масите се поставени малку поблиску една до друга, тоа воопшто не ми претставуваше проблем. Персоналот беше извонредно љубезен и веднаш подготвен да помогне при секое прашање. Мени-то нуди одлични македонски јадења по многу фер цени.

Внатрешниот дизајн е едноставен, класичен и потсетува на традиционална германска гостилница. Во ресторанот имаше и жива музика, која дополнително придонесе за убавата атмосфера.

Храната беше извонредна – нарачката ја добив за помалку од 15 минути, иако ресторанот беше целосно исполнет. Сè во целина ми остави одличен впечаток, поради што со задоволство ја давам оваа максимална оценка од 5,0 ѕвезди.

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English version below:

My experience at this restaurant was truly wonderful and fully deserving of a 5.0-star rating. As a chronically ill patient, hygiene is especially important to me – and I must emphasize that the toilets were impeccably clean, with running water, soap for washing hands, and plenty of paper available. This left a very positive impression.

The atmosphere in the restaurant was very pleasant. Although the tables are placed a little closer together, this was not a problem at all. The staff were exceptionally friendly and immediately helpful with any questions. The menu offers excellent Macedonian dishes at very fair prices.

The interior design is simple, classic, and reminiscent of a traditional German inn. There was also live music, which further enhanced the pleasant atmosphere.

The food was outstanding – my order arrived in less than 15 minutes, even though the restaurant was completely full. Overall, everything left me with a great impression, which is why I am gladly giving this maximum rating of 5.0 stars.

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🇩🇪 Deutsch:

Mein Erlebnis in diesem Restaurant war wirklich wunderbar und absolut eine 5,0-Sterne-Bewertung wert. Als chronisch kranker Patient ist mir Hygiene besonders wichtig – und ich muss betonen, dass die Toiletten makellos sauber waren, mit fließendem Wasser, Seife zum Händewaschen und ausreichend Papier. Das hat bei mir einen sehr positiven Eindruck hinterlassen.

Die Atmosphäre im Restaurant war sehr angenehm. Auch wenn die Tische etwas enger beieinander stehen, war das für mich kein Problem. Das Personal war äußerst freundlich und sofort hilfsbereit bei allen Fragen. Die Speisekarte bietet hervorragende mazedonische Gerichte zu sehr fairen Preisen.

Die Einrichtung ist schlicht, klassisch und erinnert an einen traditionellen deutschen Gasthof. Es gab zudem Live-Musik, die die schöne Atmosphäre noch verstärkte.

Das Essen war ausgezeichnet – meine Bestellung kam in weniger als 15 Minuten, obwohl das Restaurant komplett voll war. Insgesamt hat mir wirklich alles sehr gut gefallen, weshalb ich hier gerne die Höchstbewertung von 5,0...

One star – Terrible experience due to the waiter

We were looking forward to a nice evening out with our family friends from the US and chose this restaurant with high expectations – but unfortunately, it turned into a very unpleasant experience.

The waiter assigned to our table was extremely unprofessional from the moment we arrived. He seemed irritated, spoke to us in a condescending tone, and made several rude and inappropriate comments throughout the time we were there. It wasn’t playful or teasing – just flat-out disrespectful and uncomfortable.

We tried to brush it off, hoping things would improve, but the atmosphere only got worse. In the end, we felt so unwelcome and uncomfortable that we decided to leave the restaurant before we had even placed our order.

It’s a shame, because the place itself seemed nice and the menu looked promising. But when you're treated so poorly by a member of the staff, it ruins the entire experience. We will not be returning, and unfortunately, we cannot recommend...

The absolute worst service I experienced on my travels. Asked for a table, and was told “you need to wait” even though there were plenty of free tables inside. We said we were happy to sit inside and the waiter just walked off. We were then told off by another waiter for standing “in the walkway” even though we were waiting to be seated inside as requested. Once we sat down, 15 minutes had gone by with no service at all, even though during this time a table had been sat & served right next to us. We then asked for menus, had them rudely given to us and then waited another 15 minutes with no service, meanwhile the table next to us who were seated way after us were already eating. We decided to leave (as did another table near by experiencing the same issue), and mentioned to the manager on the way out how long we waited, only for him to rudely say “there’s no staff”, while standing there with 5 other waiters. Even have time to check their phones while working yet actually...