Starbucks Shops at Ayala Triangle — Restaurant in Makati

Spacious Starbucks with a beautiful view of the Ayala Triangle Garden.

Service needs improvement. This branch has too many people behind the counter, but not doing anything.

Empty tables are left with dirty mugs and plates. Some Starbucks in Makati practice CLAYGO, but obviously this branch does not have that. It's sad to see tables with dirty dishes for more than 30-40 minutes.

I ordered my usual Chai Tea sub-soy. I was pretty much observing the more than 6 people behind the counter chatting loudly. This is probably the noisiest Starbucks counter that I have seen, or maybe because this place is huge there is literally more than 20 tables in this place, but this branch is not as big as the SB at Macapagal Branch which is usually have a huge volume of backed up orders due to less staff behind the counter and too many customers. I digress... This place has a lot of things...

I am extremely disappointed with the service and accessibility. We arrived at 9:00 PM (take note closing time is until 10pm) with a group of friends, including two children and an infant in a stroller. Despite the late hour, we were shocked to find the main entrance locked. As were about to exit, we politely requested to pass through the doors leading to the shops where we are parked. They denied our request and we have to go upstairs with the stroller and two individuals with disabilities. This would have been incredibly difficult and potentially unsafe. This lack of flexibility and consideration for our needs is unacceptable. Basic accessibility should be a priority for any establishment, especially one that...

1000 stars & up for the service. ♥️

We’ve had coffee in this branch multiple times. Spacious and clean. Crews are all polite.

Our last visit this Aug 2025 is the most memorable one. I accidentally threw an important thing in the trash together with our coffee cups. I just realized it when we’re already in the parking going home. I ran fast back to the store to check the trash. Medyo nakakahiya pero need ko talaga mahanap yun.

Barista “RC” saw me and helped me. He opened the transhbin at gave me gloves. He helped me go through the garbage to find it. Thankfully, it was still there. Huhu! THANK YOU, RC!! That’s going above and beyond. He is super nice din talaga! Thank you Starbucks! Iba din talaga yung mga...