The Coffee Bean & Tea Leaf — Restaurant in Makati

Used to go here so much 5 years ago. A lot of aspects are very different now such as: 1) No WiFi. They used to offer WiFi connectivity way back 2017, now we have to rely on our own mobile internet or SM Free WiFi that doesnt even reach Coffeebean. 2) Baristas add too much ice on the drinks and opt on making beverages in cups despite ordering for dine-in. Ordered an Iced Americano (Large) and got so much ice on it. As well as the Iced Cafe Latte I got for my girlfriend, a few hours after I ordered the Iced Americano. New set of baristas at this point, but still the same quality of beverages. Ambience was maintained, though. I missed the beautiful view from the second floor, the good music, and the moderate AC...

I visited this coffee shop yesterday morning and, unfortunately, the experience was disappointing. The server seemed uninterested in working and showed little effort to provide good customer service. Instead of being welcoming, the interaction felt cold and unprofessional.

I came here expecting a pleasant start to my day, but instead my morning was ruined by the poor service. I hope management can address this issue, as good customer service is just as important as...

Bought green salad for take oit. Apparently, the lids of the containers were not secured well. The dressing was dripping by the time I got to my condo unit(and to think I only live a few floors away). The round container of the salad slipped my hand and fell in the floor. Since only one end of the containers was LOOSELY sealed, half of the contents spilled on the floor. What a terrible experience. I am not buying...