Hola Tapas — Restaurant in Gdansk

We had this place on our list for quite some time and finally got to visit it. Unfortunately, our experience was just average. Let me tell you why:

It was a long weekend, and I understand that it gets really busy on those days. However, when we arrived, we had to wait 5 minutes for a waiter to acknowledge our reservation. After we were guided to our table, we waited over 25 minutes to place our order, which is unacceptable even on busy days. It takes 20 seconds to take an order! We had to make them aware several times that we wanted to order.

The food arrived quite fast. I recommend trying the Tamale, which you can't find in many Mexican places. The tacos, however, were absolutely mediocre—nothing special, so I can't recommend them. The churros were freshly made and top quality, though I wished the chocolate sauce was a bit sweeter. If you want to order cocktails, make sure to get the "grande" ones, as they offer better value compared to the smaller portions. We ended up paying 350 Złoty (around 82€) for one shared first course, three cocktails, two main courses, and one dessert, including tip.

The service was friendly, but we had to ask for the bill several times, which took another 20 minutes. Now, here's why I have to deduct two stars: When the waitress came, she mentioned something like "if you liked the service, there is a 10% service fee included." We thought it was an obligatory tip, similar to practices in Italy (which is uncommon in Poland). My wife agreed and paid. Later, I found out that the 10% was added manually with a pen, and it was nowhere written that a 10% service charge was included and obligatory.

This is an absolute no-go. Tips should never be included unless it's clearly stated in the menu beforehand. This just seemed like a money grab to get more tips from mostly tourist customers.

Guys, if you were NOT satisfied with the service and waited super long to order, you're NOT obligated to tip at all, so don't feel pressured into doing so. Also, it's not common practice in Poland, so only tip if you were...

This was a interesting expirience. I looked at the map and found this restaurant. I was craving tapas and fajitas.

I did arrive. And the welcome was terrible. The waitress was rude, really bad and awnsers very badly on the question. Can I sit down anywhere or ildo you seat people. And she very badly told me to: talk to a other girl 🤔 Luckily I did. I went 5-10 metres to the side. And I meet a very welcoming waitress. Her name is: Dominika

She showed me and welcome me. Even she was on a break.

The food was excellent. The service was top. Even when they run out of ice to the buckets of Corona. She came and filled it up when later.

She was around. Very discreet, but very good service. That is a god employee. The first one... not so much.

I have understood tips are not custom here. But Dominika did receive 15% extra. To a 327 pln bill ( i was alone, I stayed some time for the good service) I hope she gets all of it.

My waitress 5/5 Food 5/5 Mood: 4/5

The character on the service totally 4/5 Becouse the first waitress... i think she had a very bad day. She should maximum had 2/5

But the food.. yummy. And my waitress. Perfect. I will come back.

To the owners: please notice. The rating is from Dominika saving...

We were a group of 11 people that stumbled upon this amazing place, our server all tho I can’t remember his name right now was super nice, talked perfect English and had a perfect memory (didn’t take notes on drinks or food on our big group and remember everything perfectly in my eyes super impressive) The food was really good all tho if you don’t like coriander ask for them not to put it on because it’s on almost everything but also easy to just scrape off. Each platter in the picture you can see is there tapas combo where you can pick 5 tapas by yourself and 2 tapas that comes with the combo I would say 1 combo feeds 2 people because we were 4 people sharing all the food in the pictures. If you pick tapas I highly recommend the quesadilla with chorizo it’s probably the best quesadilla me and my partner has ever had, the chicken with honey and sesame seeds was also super tasty and don’t be afraid to try the calamari I was skeptical because I didn’t know it it was fresh calamari but it had the perfect texture. All together I highly recommend you to try this place if you...