HORRIBLE!!!

Hi, We visited the main restaurant and everything was great. We later went to the so called “sister restaurant” in the main square and found the place very cozy and also very empty with almost all table available.

We waited at the main door for 3 minutes, because the sign “wait here to be seated” No one attended us. Since the place was empty, we decided to proceed in our own. We found a small table and sat there. No one attended our table for 10 minutes( again, the place was empty)

Finally a male waiter with short black hair, caught eye contact with me and I requested for menu. To our surprise, the behaviour was not acceptable whatsoever .. It was aggressive and frustrated. The guy told us in a rude way “ didn’t you see the sign at the entrance?” You have to wait to be seated. After explain to him why we went in our own. He made up a story that this table we sat at was reserved and we have to move.

I stood up and went to the entrance as he “wished” and stood at the sign to be seated. Such circus.

We were given another table. We had our beers and left.

I just want you to know, buddy, that this isn’t how you should be doing your job. There are polite ways to approach a customer and explain. And also, if you want customers to be seated by the waiter then attend them at the entrance, just as the main restaurant does.

Date of visit : 27th February 2025, 18:15/18:30, krakow

Other than that , the place is nice and all other waiters/waitresses were polite and kind.