KuKu Taiwan Bistro & bubble tea — Restaurant in Krakow

I have never been to such a terrible restaurant before. I had chosen a food item that was listed as containing chicken, rice, and egg. There was another similar item on the menu that was labeled as pork. Since I am Muslim, I selected the chicken item, as there was no mention of pork in it.

When I started eating, I asked what the dish was, and they told me it was pork. I pointed to the item I had ordered on the menu and asked why I was given pork when I had clearly chosen the chicken dish, which didn’t mention pork anywhere. They told me to look at the picture. I explained that both the chicken and pork items look almost identical in the pictures, but one is labeled as pork and the other as chicken. How am I supposed to know from the picture that this is pork? They then said, “Okay, we will change it.”

Later, they replaced the dish for me. However, after a while, a waiter approached me and said I would need to pay extra for the replacement. When I asked why, he said, “The cook needs to be paid extra because I had to request a new dish specifically for you.” I asked, “Whose fault is this—yours or mine?” At one point, I asked them to call their boss, as I wanted to discuss this. The waiter responded, “You want to talk to him? He’s very hot-tempered.” I said, “That’s not my concern; I want to speak with him.” He then said, “Alright, if you insist, you can pay extra; otherwise, you don’t have to.”

The waiter also shared a shocking detail: their boss was angry at them for admitting that the dish was pork. Apparently, the boss said they could have hidden the truth instead of revealing it to me.

But this wasn’t the end. Before I could finish eating, the same waiter showed up with a QR code, asking me to leave a positive review. He insisted that I write a good review and even mention his name with praise about his service. He even showed me a sample of the type of comment he wanted me to write. He pressured both me and my partner to leave a review. I told him my partner would leave the review later, and with that, we left the restaurant. Here, I uploaded two photos which one is the qr code photo and another one is which review the waiter took from me forcedly. I think they force customers to give reviews, just like they did with me. That might be the reason their reviews are good. Because who would want to go through the trouble of giving another...

Delicious!! It was better than I hoped it would be. We would absolutely return to try more menu items.

It's located in Old Town on Szewska Street surrounded by historic tenement houses. I bookmarked this restaurant before leaving Tampa because of its authentic Taiwanese menu items. It was such a treat to finally try this type of cuisine.

It's a self-service restaurant. Just find a seat, browse the menu, and order at the counter. They'll buzz you when it's ready. It wasn't a busy time of day (about 2pm). They actually brought everything to our table. I'm not sure how it works when it's super busy. Our tea drinks were the first to be delivered. My Lychee Green Tea was so refreshing. It had lots of lychee pulp, and definitely very natural. My husband actually liked his black tea. He's not usually a bubble tea drinker so the tea with no boba was perfect for him.

We both ordered the Taiwanese Wonton Soup with pork. He decided to go with the menu suggestion of spice level 2. He was very happy with the spice. I added a few drops of Papa Lee's chili sauce to give my soup a little kick of heat. It really does make it more flavorful. The wontons were absolutely delicious & tasty. It was an amazing amount of pork filling. The noodles and wontons are definitely homemade. I love that there was a good amount of bok choy and edamame as well. It was comfort food at its best. I'd order the exact same thing all over again in a heartbeat. I'm kicking myself for not trying the fried chicken. Maybe next time.

The atmosphere seemed authentic as well. The shared tables are separated by table dividers. I really like that there are handbag hooks on the wall. That's a nice touch. The backless triangular bar stools are very uncomfortable. That is my only gripe. Why not invest in Japanese ones? Unless it's meant to be that way so that people don't overstay their welcome. Otherwise, the staff were all very polite and service (for self-serve) was great. I thought it was affordable compared to what we pay in the US. Try it for yourself if you happen to be...

KuKu is an absolute must-visit for anyone who loves authentic Taiwanese cuisine, or for those looking to explore something new. Nestled in an unbeatable location right next to Krakow’s Main Square, the restaurant offers not just incredible food but also a unique dining experience that draws me back to the city time and time again. I visit Krakow specifically for this restaurant, and it never disappoints.

The food is simply phenomenal. Each dish is prepared with precision, bursting with authentic flavors that transport you straight to Taiwan. From the succulent pork belly bao to the perfectly seasoned noodle soups, every bite feels like a celebration of Taiwanese culinary tradition. The menu offers a wonderful variety, and the freshness of the ingredients is evident in every dish.

The ambiance is cozy and welcoming, with a modern yet homely vibe that complements the vibrant food. The staff are friendly and knowledgeable, always ready to recommend the best dishes and share their passion for Taiwanese cuisine.

KuKu stands out not just for its food, but for its unbeatable location in the heart of Krakow’s Old Town. Whether you’re stopping by after exploring the square or making a special trip like I do, this place will leave you craving more.

For anyone visiting Krakow, KuKu is a hidden gem that deserves to be at the top of your list. It’s a culinary journey you...