Came here for the last night of our stay in Lisbon, wanted a well rated place near Alfama to eat. Arrived about 8:45pm (parents of a young child mean we're often out a little later) and went smoothly enough with cocktails served by a slightly unhappy waitress and after a longer than average wait the starter came which was fine. We were told then that my main choice of cod fish was no longer available, i ended up switching to the octopus.
We then noticed that we'd been waiting a very long time for our main, despite many waiting staff in quite a small restaurant no-one really seemed to be doing much, our drinks also sat empty with no offers of another. An hour in we enquired on the status of our food and the waitress informed us it was coming. 5 minutes later we were confronted by 2 slices of pineapple.
Confused? So were we. We just assumed they were rushed and this was an apology in odd fruit form until our regular, ordered mains would come. You know. The sea bream and octopus.
We waited another 10 minutes and the main light went out in the kitchen. Bit odd. The kitchen staff started cleaning. We enquired about where our mains were and at this point started to get annoyed about the whole situation. A waitress looked confused, went over to the kitchen staff and my girlfriend informed me a charade then took place where everyone assigned blame, chief of whom were the kitchen staff. They looked more concerned about clocking off than in any way solving the two missing factors of our meal, that it was both cooked and presented to us.
A manager then came over to us to break the news. They had lost a member of staff apparently and were short staffed and overbooked, they'd completely missed our order and he and no members of staff had interacted with us since our bruschetta starter. Considering how many people we'd seen not really doing much that seemed a bit confusing.
He then went and got a tablet with a bill on it and tried to present it to us as if we'd be happy to pay for our ruined evening and basic bruschetta starter. My girlfriend questioned what we should be paying for and he immediately conceded and let us leave.
We ended up eating a sandwich in some random late night cafe as everywhere was closing, this place made Le Petit Cafe look like the poorly managed debacle it is, they were happy to help, attentive and a much better overall experience.
We walked past Alpendre on the way and couldn't get a table, if you're in the area I'd go here instead, way more traditional and seemed a lot more fun.
Fancy wine glasses does not always equal...
Read moreWow, we almost did not go in. The guy in front, the waiter is from Brazil convinced us to enter. We were not disappointed.
We were walking around and i had already seen this place in Yelp Lisbon. It said it had lice music, but we were too late. Sandro was outside and he convinced us to enter. One of the members in my parry was hungry but all i wanted was wine and so did so eone else. We were 3 people. The restaurant has a very nice decor and traditional Portuguese style. Our waiter, Fabiano was at 1st not engaged with us but by the end of the night we were giving each other bro hugs. What a nice guy. The wine i originally chose, they were out of it. He made a very nice suggestion for a Dao and it hit the spot. I asked hi. For a typical Portuguese tapas and he recommended the Polvo (Octopus). I eas so good, with vergin ilive oil, garlic and other spices. The potatoes in it were flavorful. The hungry guy ordered a steak. We dod not expect it to cone with a huge portion, plus rice and black beans. The rice was a little dry at 1st, but when mixed with the black beans...it was great.
The icing for this night is when we ordered the Coulant de Chocolate, Chocolate lava cake. omg, it was one of the best i ever had. Even the ice cream was smooth in texture and extremely creamy. I am giving this a 5 because of the waiters, bith Fabiano and Sandro and the choses they offered to maximize our dining experience. What a...
Read moreAfter getting seated quite quickly for a Thursday night, we were optimistic we would have a great meal. Unfortunately, we weren’t that impressed. Sadly, our server seemed inconvenienced by us - even with only 3 tables in her section. We ordered the steak (medium) with bacon, tomato soup, samosas and oven baked cheese. Upon arrival, the soup was warm, cheese only warm (not hot) and steak showed no signs of including bacon, even under the smothering of sauce. After cutting into the steak in various locations, it was barely cooked to rare, let alone, medium. It was returned after we were questioned by the server and the replacement was cooked to medium-rare (although the request was for medium-well, to be safe). On the plus side, the samosas with mango chutney were delicious, the soup had great flavour and the interior decor was quite lovely. Unfortunately, we would not recommend this establishment, based upon our experience, nor the pricing for what we received. Hopefully it was just a one...
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