Špajza Restaurant — Restaurant in Upravna Enota Ljubljana

Absolutely atrocious service which ruined the evening experience and appeared just to be directed at myself and my partner. Arrived at the restaurant to find it completely quiet. We couldn’t see anyone so we wandered slightly into the restaurant only to be shouted at rudely by a blond ish woman to wait in the bar. At this point we thought should we leave given her rudeness but thought no, perhaps that was just an off moment if she was busy (to confirm, the restaurant was not busy at all at that point, not that that would have been a valid excuse in any event). So we went outside to wait and two waitresses arrived one of which with short dark hair was to show us to our table. At which we were directed to the door and told to sit “anywhere set up for two” seeming somewhat strange that they couldn’t manage to properly seat us in what was meant to be a nice restaurant. We were then provided menus and the same waitress returned to the table and simply stated “So?” Which we took to mean she was asking what we wanted to eat. We then had to ask for an alcoholic drink as the offer of one (or a drinks menu) was not forthcoming, or any explanation of the food menu. My partner asked a passing waiter where the bathroom was and he merely grunted at him and walked off and ignored him when returning back. My partner then went into the restaurant and was merely vaguely gestured to where the bathroom was by another waitress. All of this was whilst other tables seemed to be treated nicely, seated properly, had pleasantries and conversation with the staff rather than monosyllabic answers to questions, we were somewhat puzzled as to what we had done or why they felt they had valid reason to ruin a meal experience. By the end of mains (which we didn’t finish) we had had enough and asked for the bill for which we were told to go and pay at the bar. No one asked us why it appeared we were leaving mid meal.

Disappointed at having a meal we were paying for ruined I was very clear to the waitress on taking payment that the service was rude and unacceptable. Pity to feel so unwelcome given how lovely and welcoming Slovenia has been otherwise. I will also be sending an email to the restaurant also to ensure this review gets back to management as I would hate for anyone else to suffer...

Early night in lovely autumn evening, conversation starts to fill the air and bunch of slightly tipsy footsteps at cobblestone streets walks towards the restaurant. Oh yea it is restaurants worst nightmare: Group of 18 tipsy people arrives at 21.00 to feast, well gladly for them we noticed them before. Tables were connected to have us nice big L shaped table. It made seating bit hard for people in the middle at the wall side but still nice that they made the effort. Waiter was really polite and spoke decent English. I admired their skill to keep up all the drink and food orders for everyone and remember who wanted what. Too bad that it was already so late that they run out of horse meat so some of us needed to change their order. But that is understandable if you want to run restaurant with fresh ingredients and make some profit without wasting the food.

Things got starter with nice salami amuse bouche from the chef and drinks of course. House wine first tasted little bit too fruity but when you let it decant for a while, it got more structure and deeper taste. For starters we ordered big plates of different kind of meats, seafood and cheese and I have to say.. truly incredible ingredients and really well prepared! At main dish Duck was juicy but still crispy at the top so also really well cooked. All the things that they put on the plate was simple, but really well made and with fresh ingredients so just to way I like it. Nothing extra fancy or million little components. A la Carte prices were above average and even kinda high on some dishes but after you eat, you don’t mind. Definitely...

Communication via e-mail was exemplary. Delicious beer. We ordered a soup before the main course. Nevertheless, the main course was delivered first and very quickly. We refused and let the soup come first, as ordered. The mushroom soup is highly recommended. It was followed by the main course. Since it was apparently kept warm, the meat was no longer medium and therefore a bit tough. Can happen. But what is not acceptable is that we had to ask three times for the bill, a total of 10 minutes. We then left our place, another service apologized and we were finally able to pay. Then I had to run. The prices are lifted. The second dish was described as spice, but too spicy - for us.

Die Kommunikation per E-Mail war vorbildlich. Leckeres Bier. Wir bestellten eine Suppe vor dem Hauptgericht. Trotzdem wurde das Hauptgericht zuerst und sehr schnell geliefert. Wir lehnten ab und ließen die Suppe wie bestellt zuerst kommen. Die Pilzsuppe ist sehr zu empfehlen. Es folgte das Hauptgericht. Da es offenbar warm gehalten wurde, war das Fleisch nicht mehr mittelgroß und daher etwas zäh. Kann passieren. Was aber nicht akzeptabel ist, ist, dass wir dreimal nach der Rechnung fragen mussten, insgesamt 10 Minuten. Wir verließen dann unseren Platz, ein anderer Service entschuldigte sich und wir konnten endlich bezahlen. Dann musste ich rennen. Die Preise werden angehoben. Das zweite Gericht wurde als Gewürz beschrieben, aber zu...