Simply Asia Rosebank (Halaal) — Restaurant in Gauteng

**Follow up to the complaint below and response by Simply Asia, they asked me to contact them via email which I did and a week later nothing was done. It seems they simply respond to complaints publicly and generically to make it seem like it's been taken care of but it's just an insincere and unfulfilled act on their side.

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The meal was not bad although the Ballito Simply Asia curry noodles were unbeatable compared to my experience here at Rosebank. The kitchen was very dirty and the order took long to arrive. The veggies were cut unprofessionally, some bigger the next and definitely bigger than one bite size so I removed it from the meal. I did not receive such sizes at other Simply Asia stores I've been to .. There were big chunks of fresh tomatoes and I don't remember that during my time at the Ballito outlet. The waitress did also not receive the feedback from us very satisfactorily, telling us to simply order smaller sized veggies next time. I did not even mention our displeasure at the state of the kitchen I would have appreciated more effort to improve for better services next time. I would also have taken this feedback to my head chef/manager to test whether it should be smaller rather than brush off feedback, what happened to continuous improvement especially when there's clearly a lack of involvement from higher management, with the state of...

We waited for over an hour for our food and the restaurant was NOT EVEN BUSY, eventually the food came and the portions were soo small, felt like starters. We were a group of 7 and everyone including the kids ate everything but still felt like we needed to still eat . I normally can’t even finish a simply Asia portion because it’s generally quite big. The 514 which is a cashew nut dish had ONE NUT IN IT, the basil dish had ONE piece of basil. The prawn dishes were also devoid of prawns , mine had 4 shrimps and my friend’s had 3🫢

To make it worse there was ONE WAITER handling the entire restaurant, when I asked about this the manager responded by saying they normally have TWO but this evening the other waiter is on cleaning duty so there’s just going to be one waiter available. ! Shocking to say the least. 🫢 By the time we got home, everyone had diarrhoea which continued for 24 hours. Seems like we all ended up with severe food poisoning.Definitely the...

Rosebank Zone, being the hub of all cuisines, had us craving Asian food yesterday — so we decided to explore the options and came across Simply Asia.

This place definitely satisfied our cravings. It’s a simple, no-fuss restaurant offering a variety of vegetarian and non-vegetarian Asian dishes, catering to all kinds of meat preferences. We ordered the Roasted Chilli Paste Stir-Fry and the Chicken Noodle in Tamarind Chilli Sauce. Both dishes were unique in their own way and absolutely delicious.

The dishes were served with a side of vinegar and chili powder. When placing your order, they ask for your preferred spice level — low, medium, or hot — and prepare the dish accordingly. If you’re a fan of spicy food, the extra chili powder on the side will definitely enhance your experience.

The staff was very cooperative — quick with their service and genuinely kind when we asked for...