Swirl Smashed and Rolled Ice Cream — Restaurant in Gauteng

An Unforgettable Family Experience at Swirl Ice Cream!

On February 23rd, 2025, my family and I had the absolute pleasure of visiting Swirl Ice Cream at Melrose Arch, and I can confidently say it was an experience we will never forget! From the moment we stepped in, we were greeted with an atmosphere buzzing with energy, excitement, and warmth.

The staff was beyond incredible – not only were they crafting some of the best rolled ice cream we've ever had, but they also brought an electrifying vibe to the entire place. Their enthusiasm was contagious! They danced, engaged with the kids, and made sure every single person felt special. It was pure joy watching them turn a simple ice cream run into a full-on entertainment experience.

Now, let’s talk about the ice cream – WOW! Watching it being freshly rolled right before our eyes was mesmerizing. The flavors were rich, the texture was velvety smooth, and you could taste the quality in every bite. It’s clear that Swirl Ice Cream takes their craft seriously, and it shows in the outstanding taste and presentation of their treats.

A massive thank you to the entire team for making our visit so memorable. It’s rare to find a place that blends top-tier service, delicious treats, and wholesome family fun so effortlessly. Swirl Ice Cream isn’t just a place to grab dessert—it’s an experience, and one that we’ll definitely be coming back for again and again!

If you haven’t been yet, trust me—you’re...

Made a specific trip to this store in order to use the special listed on the Entertainer. What an unpleasant experience. Staff were very pushy and putting pressure on us to order when it wasn't even busy as we were the only customers there. Staff could clearly see that we were wanting to use the special on the Entertainer but very sneakily only told us at the end once they had finished preparing the ice cream and we were about to pay that we were not allowed to use the special on the Entertainer on a public holiday. How dishonest! They should have told us at the outset. They didn't even show us proof of this. It left such a sour taste and will definitely not be going back there. Giving it one star because I have to select something but they really don't even deserve...

My heart goes out to this place!!! I absolutely adore their staff, I simply can't go to Melrose without buying an ice cream from them and tipping them. They are so happy and joyful! They sing and dance and create such an awesome vibe for everyone. They sang songs for me, let me roll my own ice cream and they treat me and my family like friends. The staff spread joy to everyone around them, not to forget their ice creams are amazing. I've tried rolled ice cream all over South africa and at so many events but Swirl SA is the absolute best! Their my...