Me and my friends visited for my friends birthday and attended the event for Utopia pool party. We were greeted and shown to our table promptly with a nice view and shortly after the drinks were brought over. As to be expected the drinks were quite expensive but in the warm weather and there being a good atmosphere and speedy service we didn't mind.

The music was good and helped to create a good atmosphere and the pool was great to have a nice cool down in. After 2/3 hours into the party our group started to run low on drinks so we tried to order more. We quickly asked for someone to take our order and were told someone would come over shortly. After 20 minutes of waiting no one came over so I went to the bar and waited for another ten minutes to then be told to go sit down and again they would come over in a minute. After waiting another 15 minutes and seeing various staff stood round chatting doing very little we started to get fed up so me and another friend went to the bar to be finally served. I took a picture of the receipt so me and my friends could split the bill easier later and it was a good job I did.

Anyway after ordering the drinks and food it took half an hour for them to bring over the new bottle of spirit with the mixers. Half the food then followed 15 minutes later, but me and my friends were left wondering where the rest was and to be told it's on the way. After waiting another half an hour no food came and we had to ask the manager where it was who then came and counted our plates and asked for proof of receipt. The food then took another half an hour to come. The food was nice but by time it came was starving.

Overall the service started great but then got very poor, and there day itself was great with the weather and music.