Similar comment as I saw from a customer 6 years ago - maybe you should start listening to your customers. I came both to the restaurants in La Illa and now the new location to try it. The food is good to very good, with very fresh products but the price is high compared to similar restaurants. The atmosphere is ok but most importantly the service level is insufficient. Staff is clearly not trained properly (eg first oyster bar I saw not proposing bread, butter, sauce nor special forks) and doesn’t make you...
Read moreNo ens va agradar gens el servei ,el cambre molt antipàtic poc professional,de mal humor,la manera de dirigir-se cap a nosaltres era amb mala gana ,ens va servir una vols de gelat totalment desfeta ,va trigar 30' en servir-lo ,suposo que es va desder per aquest motiu, el servei molt lent,li vàrem reclamar i va dir que era així,el nen no la volia menjar,deia que no era gelat ,ens va donar el sopar el nen ,és va enfadar molt té 3 anys,li vaig comentar a l' encarregat ,va demanar disculpes i no el va cobrar,tot i així el servei molt lent ,aquest cambre estava sol i mal atesos .Molta calor també. Em sap greu vaig anar amb moltes ganes,celebrava el meu aniversari,no vaig poder ni notar les espelmes,els nens i nosaltres estàvem molt neguitosos. El...
Read moreThe quality is good to very good, but the price you pay is for extraordinary restaurant, which is not the case of this « quick sea food » restaurant.. Also, the customer service needs to be improved, for this price ! 3 stars...
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