SUMO — Restaurant in Barcelona

I'm far from happy with my experience at Sumo. Where do I start...

Food: Not terrible, but not the best either.

Ambiance: Okay, but the overall vibe feels veeeeery rushed.

Service: TERRIBLE, personal was rude and ignorant. We wanted to sit on another table (which was bigger, since we are big eaters), and they told us that the table that was assigned to us was 'the same' (it was not.). I didn't even have a tablet an we had to order everything through our phone... which I couldn't do cause of the terrible network service under Glories.

When another table became available we asked to change, but it was impossible because of the system... They forced us to order an extra drink but forgot to bring the glasses, and after 5 times of asking for a glass we still didn't have one.

The worst thing was that when we contemplating if we were full, they already took our plates and everything away and put the bill on the table, without us asking for it... In other words: "leave, we might need this...

This is the second time going here, and it was absolutely terrible. The food wasn't that bad and some items were actually enjoyable, but the service was atrocious. They kept trying to get us out even tho the tables were literally empty. Each round they kept asking us if we wanted more drinks despite knowing that we could order them ourselves from the tablet. Let's not talk about the menu; it was messy and you couldn't even know what to order. + most items were limited to 1 item per person when in other places you could get them truly unlimited (all you can eat buffet as it should be). Especially, that for the price IT WAS NOT WORTH IT AT ALL. YOU COULD LITERALLY FIND CHEAPER OPTIONS WITH BETTER SERVICE AND FOOD. Not to forget that most items were either late or didn't come at all. The place was romantic atmosphere wise but service and food were such a big flop. I will not be coming again. Especially not to have a waitress trying to kick us out every...

To start i went to the front desk to ask for a table for 5 people. The receptionists ignored me for 2-3min whilst he stapled receipts together. (Not even hola) He then just waved his arm to the back of the restaurant and said round table.

At this point let me add the restaurant wasn't full and lots of free tables available. There was also quite a long queue forming outside.

We then sat waiting for a menu or a waiter for 15min!!!! Whilst getting hotter and hotter as the air conditioning was insufficient.

After being ignored by waiter after waiter we finally got one to come over to us, only to be told he would be back shortly. (He then went to front of house and asked where we had come from?)

We promptly got up and left.

I've lived in Barcelona for 22years and never experienced such...