DeBAGEL — Restaurant in Madrid

First of all, the workers here are lovely and the service was wonderful. That alone is reason enough to come back and I hate to say anything bad. Unfortunately, to make the claim of authentic NYC bagels is a bold one, and I just can't let this stand. I had a sesame bagel sandwich with quite possibly the worst bagel I've ever experienced. Not only was it in no way an NYC bagel, I would never even call it a bagel. It was hardly even bread. The bagged bagels on the shelf at Mercadona are closer to an NYC bagel than whatever it is they are serving here. I'm really sorry to be so harsh, and again the staff are lovely and the restaurant is charming, but please just rebrand yourself as a nice sandwich shop and stop trying to pretend...

A big sign says the best bagel in town as you walk in. Perhaps it is. The food was delicious - we had a tuna bagel and a Cesar bagel but the service was horrendously slow. My friend and I and what appeared to be many others sat waiting for our orders to materialise for over 45 to 60 minutes, with no apology. The staff are friendly but not fast. The food was delicious and was handled and presented with care but I would not return due to the slow service.

Please also note the bathroom is wheelchair accessible but the lock is faulty - you may need someone to stand outside to stop anyone from walking it. This happened to...

We stopped by this bagel shop hoping to sit down for a quick bite, but since it was about 40 minutes before closing, they told us we couldn’t dine in. So, we had to get our bagels to go.

We tried the "Brooklyn" with beef and the classic "Lox" with salmon. Unfortunately, both were pretty underwhelming. The Brooklyn was just okay maybe a 6.5/10. The Lox, was disappointing, the salmon didn’t taste particularly fresh, and the flavors felt flat, so I’d give it a 5/10. All in all, the experience wasn’t terrible, but it didn’t really live up to our...