Restaurante La Greppia — Restaurant in Palma

Very bad experience. The place is beautiful, but unfortunately compliments end just here.

The food quality, especially of the “entrantes”, was not good at all.

I’m especially referring to the “rol de salmon” which was probably one of the worst “entrants” I ever had in a year. I’ll go into detail so that the restaurant can learn from mistakes and fix, or just remove the plate from the menu:

The wrapping “salmon” seemed like low quality pre-cut salmon slices that you buy at the supermarket in the “smoked salmon fashion”. So very hard, and with still some oil coming from the bag. They say there is “cangrejo” (crab) inside, but that one, for sure was not crab. Once again, it was low quality surimi from the supermarket. The mayonnaise/sauce mixed together was sour/acid.

Also the other entrante “vitello tonnato” had the same or a similar mayonnaise/sauce that was sour/acid, and the “vitello” was hard, no soft as expected.

For the pasta, I would give it a 3/5, it was a bit too much, and even if it’s known that proper Italian pasta doesn’t have to be overcooked, this one was a bit too undercooked. The taste of the pasta was decent, and that’s the only plate that was “ok”.

I hope that the restaurant takes reviews into consideration, especially for the “rol de salmon”.

The place is very nice looking, and with some fixes here and there, and better quality I would totally change my review...

This restaurant is an absolute 5-star for me. The food was amazing and there was lots to choose from, from pasta (this is an italian restaurant) to codfish and squid. Me and my family were in palma for a 7-day vacation in july, and dined at this restaurant 4 of those nights, and we were never bored. The atmosphere was lovely, and little details like the wine list being printed on a wine bottle, and the dessert menu being a plate with all the desserts, lifted the restaurant a lot. The staff was amazing and made us feel comfortable, they had total control and there was not once where we did not have everyting we needed. You get a lot for your money and you will be coming back. I recommend the codfish, the ceaser salad and the croquettes, and of course,...

Lugar bonito y buena comida pero el personal desastrozo, soy repartidor y tratan a los repartidores como si fuéramos basura, no hay respeto y manejan un trato denigrante hacia los repartidores, es la segunda vez que me sucede, me ponen a esperar un pedido mas de media hora parado como si yo fuera un animal y encima les pregunto educadamente que donde Me puedo sentar y me responde el mesero que tengo que esperar parado cuando ya llevaba más de media hora de pie, le replico amablemente que tengo intención de esperar pero que me indique donde me puedo sentar y me responde de forma atrevida y engreída que que podía hacer a lo cual yo he respondido que para empezar deberían de tratar a los repartidores como seres humanos nuestra labor es importante para ustedes como restaurante y como empresa y no me parece correcto que vuestro personal sea tan denigrante con nosotros deberían tomar charlas en donde capaciten a los miembros de su equipo de trabajo en relaciones humanas porque dejan mucho que desear y mucho que decir, muy lamentable que un lugar aparentemente tan agradable bonito y de alto estatus se ha rebajado por personas que no tienen ningún tipo de valor ni de principios. Si el propietario del local quiere ofrecerme una disculpa que creo que es lo mínimo que debería suceder voy a dejar mi número de teléfono acá en esta reseña 617099851 alexander.

Editado : gracias por contactar y tomarse el tiempo de escuchar lo que tenía que decir sobre lo sucedido, espero que mis aportes puedan ser de utilidad para que la plantilla de el establecimiento puedan dar un mejor servicio a quienes nos esforzamos cada día por hacer llegar vuestros productos a los clientes en la comodidad de sus casas, como es debido he ajustado la calificación, en base a nuestra conversación,...