Terrible Experience: Misleading Menu, Dishonest Service, and Physical Assault.
My recent visit was deeply troubling and ultimately unsafe. The Google Maps images for this restaurant are outdated and misleading, leading me to order a dish that is no longer served. When I realized the error, the waitress took my plate away.
I reasonably assumed that since the dish was removed, I would not be charged for it. However, upon receiving the bill, I was charged for the incorrect item. When I tried to discuss this discrepancy, a man who identified himself as the 'head of the kitchen' (and stated he was Romanian) became aggressively confrontational.
We argued for an extended period, during which he eventually told me I could 'leave without paying.' My response was that I only wanted to pay for what I had actually consumed. He then simply said, 'Just go.'
As I attempted to leave, he physically assaulted me by twisting the sleeve of my shirt. This was a disturbing and potentially dangerous move, preventing me from leaving freely without causing myself injury. My arm was tender for a few days afterward, and I could feel the impact of the twisting motion. Despite being larger, I tried to de-escalate the situation calmly as a foreigner. Eventually, because of this he let me go.
This experience involved not only misleading information and dishonest billing but also a severe lack of professionalism and, most disturbingly, physical aggression from a staff member. I urge extreme caution when considering this establishment. The safety and well-being of customers appear to be of no concern to certain...
Read moreOur experience at Casa Toni was truly disappointing. The food was mediocre at best, with nothing standing out in terms of flavor. For the exorbitant prices, I expected far more. The portion sizes were small, and the overall quality didn’t justify the cost.
What made the experience even worse was the extremely slow service. We waited far too long between courses, and when the food finally arrived, it felt like an afterthought. The staff were not helpful or pleasant, adding to the frustration. They seemed indifferent and uninterested in ensuring we had a good experience. It was as if they were doing us a favor by serving us.
For a restaurant charging these kinds of prices, the service and food should be much better. Unfortunately, Casa Toni is overpriced, with mediocre food, slow service, and an unfriendly atmosphere. I wouldn’t recommend it—there are much better options nearby for a more enjoyable and...
Read moreLoved every bit of our dinner here! As vegetarians wanting to try a Spanish paella, their vegetarian option was amazing! So much flavour and traditionally served in the pan. It was great to have a single serve and also try something else on their menu. Most places have a 2 person minimum order of the paella, but we could order just one portion for €15, very reasonably priced and tried the patatas bravas as well. Both meals were amazing and we left extremely full and happy to have tried some traditional Spanish meals! Paired with a glass of Tinto de Verano for only €2.50 each, we were very happy to have found this lovely restaurant. Staff were extremely nice, accommodating and very quick with their service. If we stayed one more day in Seville we definitely would have...
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