AMERICAN TOURIST TRAP! Where to start... came in thinking a little american bar would be a nice touch of home. We walked in and the place looked festive enough. We sat down at a open table. A short while later a server? bartender? Asked us to move cause that seat was reserved. No big deal at all but I will come back to that.
After we moved we order a couple beers. What american beers did they serve? NONE! They had 1 single Mahou beer on draft and nothing else. We proceeded to order from the young lady who had moved us earlier. Who then disappeared. While she was MIA we had a bartender ask us if we would like another beer cause we had been sitting there with empty glasses for awhile. So we ordered another round from her. Another 20 mins later she(bartender) returned asking if they brought us our beers? nope. Who is they? I thought she was going too? We still haven't see our server since we ordered our food. This bartender finally came back with our second round of beers. 20 more mins go by of of no one even bothering to care that we were there and low and behold its our server!! She returned from the depths. First question for us... Have they brought you your food? WHO IS THEY! THEY are supposed to be bringing us food & beer we ordered but THEY I thought was the people we ordered it from. Another 15 mins go by and she finally brings our food. So it seems the formula is take the order, disappear, come back in 20 mins, ask if someone else brought it, then finally do it yourself.
Which in terms of american food (a burger fries) Burger gets a C-. In our location in the states most burger places exception of fast food can out class these burgers any day. The Fries... might as well be bought frozen in a grocery store. F.
This is where is gets more fun. While we are eating our ok food with once again empty mugs waiting on more spanish beer. We look to our old table which had been empty the whole time. Occupied! Very nice the reservation finally came. Again, no big deal. Two young ladies who obviously called a head. But while sitting there waiting for another drink, the check, ANYTHING! We look back at the table. Our server who we had seen 3 times all night is sitting at the table she removed us from chugging beers with the other two girls.
That's right she kicked us off a table she had reserved for herself.
Alright... That's enough. We tried. Were done.
Took some more hunting down of someone to get us are check, cause apparently our "server" was off work? No idea. She just kept sitting there drinking while we looked for anyone that would help us.
Mediocre food, horrendous service, the worst. I never write reviews. But I never felt so neglected in restaurant before, that I had to share. Do not recommend. There are a hundred better options thru Valencia that deserve your money. We had been so excited to get a little American food &...
Read moreI went here a lot when I first moved to VLC. Great place run by 2 American guys, great service, nice and friendly. Went recently after the Chelsea match, waited so long for a beer we decided not to have food. The guys behind the bar were busy trying to sort the tv out and make sure there were clean glasses. Basics of good service, acknowledge your customer, head up, if your customers don't stay you'll have no glasses to clean. When I did get my beer I was overcharged by a big amount. The girls were nice and friendly but clearly were too overwhelmed by the busy bar. It's unfortunate, great bar, great food v...
Read moreWe are from the Portland, Oregon area and, of course, had to give this place a try. They don't carry any Oregon beers, but they do have beer made in Spain by a guy who learned his craft in Portland. We both had the Amber and it was quite good. My chicken Ceasar salad was good with plenty of moist and tender pieces of white chicken. It was quite tasty, however, the dressing was not authentic enough to be called Ceasar. My husband had the Cajun burger, which he thoroughly enjoyed. The pattie is really thick and juicy. The food is fairly priced, and the decor hits the right note. We...
Read more