Graze Kitchen — Restaurant in Colombo

We had the pleasure of dining at Graze Kitchen, Hilton Colombo for New Year’s Eve dinner, and it was truly an exceptional experience. From the moment we walked in, the ambience was perfect—elegant, sophisticated, and festive, making it one of the best high-end dining experiences I’ve ever had. The attention to detail in the decor, lighting, and overall atmosphere set the stage for a memorable celebration to welcome the New Year.

Graze Kitchen exuded luxury and warmth, creating an inviting space where we could relax and enjoy our evening. The festive decorations added a touch of celebration, and the staff ensured that every guest felt welcomed. Whether it was the comfortable seating, the soft background music, or the overall fine-dining setting, everything contributed to an elegant and enjoyable atmosphere.

The buffet spread was absolutely fantastic. There was an incredible variety of dishes, catering to every palate. From fresh seafood and premium meats to exquisite international and local cuisines, every station offered something special. Each dish was crafted with precision, rich in flavor, and beautifully presented.

The seafood section had an impressive array of fresh prawns, crab, and sushi, all of which were incredibly fresh and delicious.

The carving station served succulent cuts of meat, cooked to perfection, making it a must-try. The Sri Lankan, Indian, and Asian sections were filled with authentic flavors, showcasing the best of regional cuisines.

The dessert counter was a dream come true, featuring a variety of pastries, chocolates, and traditional sweets that were not only delicious but also a feast for the eyes.

Every dish we tried was well-seasoned, expertly cooked, and truly satisfying. There was an impressive balance of flavors and textures, and despite the vast selection, the quality remained consistently high across the board.

The service at Graze Kitchen was top-notch, reflecting the high standards of Hilton Colombo. The staff was attentive, professional, and welcoming, ensuring that we had a seamless dining experience. Even though the restaurant was busy with New Year’s Eve celebrations, the service remained efficient and well-coordinated.

A thoughtful touch was the free Bon Bons given as gifts, adding an element of surprise and festive joy to the night. These little details elevated the experience, making us feel truly valued as guests.

Graze Kitchen at Hilton Colombo delivered an exceptional New Year’s Eve dining experience. From the stunning ambience and outstanding buffet selection to the excellent service and festive atmosphere, everything was impeccable. The variety of dishes and their superb quality made it a night to remember, and we couldn’t have asked for a better way to welcome the New Year.

If you’re looking for one of the best high-end dining experiences in Colombo, Graze Kitchen is a must-visit. Whether it’s for a special occasion, a luxurious buffet, or a fine-dining experience, this place truly lives up to...

We went to Grace Kitchen for the dinner buffet. The reservation was given for the second sitting from 9-11 pm and we were informed the theme was international and all options will be freshly replenished for the second sitting. My wife and I were very disappointed as soon we entered the restaurant. Almost 70% of the items were Indian food. Maybe this was due to a large Indian tour group that were dining. It was disappointing to note that sushi selection was with only veg and chicken filing. No salmon or tuna. No sashimi. One of the chefs on duty spoke to me and informed that smoked salmon is not displayed however was kind to offer me a small plate. Service recovery part was good but it is not an excuse not to have seafood items on in the Japanese corner. Meat selection was few and looked very dry. Italian corner had only pizza. Salad and starter were really not up to the mark. Sri Lankan and Oriental corners were ok. Sadly we felt it was a buffet that was very budget conscious. Not at all value for money. Only positive aspect was the dessert selection, which was good and the 4 items of mock-tails. I’ve given a 3 star due to the staff friendliness and desserts and drinks. We are very disappointed cos this a huge slide from what we expected from a dinner buffet at the Hilton. Despite the staff friendliness they really lacked training or sound F&B knowledge. This was evident whenever we inquired about a menu item. The price you pay at Cinnamon Grand/Lakeside, Kingsbury and Hilton for a dinner buffet is very similar but what we experienced yesterday does not come close to the buffet selections at Cinnamon or Kingsbury. I’m posting this with no malicious intent cos Hilton was one of my favorite hotels and I can see a huge drop in terms of quality from the time Mr. Gamini Fernando was the GM. You need to up the game in terms of staff training, quality of food, after all you are a premium brand. If you brand yourself among the best, it is mandatory you live up to the high expectations of...

Horrendous, Uncourteous, UnHilton. Without even starting at the luke warm, unauthentic, jargon, The Graze Kitchen dishes out, it is regrettable to point out this particular issue with most of the 4-5 star Sri Lankan hotels' web site administrators. Not only the operational staff are poorly trained but it stems to staff who maintain the websites as well. All in all, it deems like these sites are maintained by 3rd party establishments who do not have the vaguest idea on Service Quality Deliverance, in hospitality trade.

When we enter your establishments, your GM, Front office staff, restaurant staff do not call us by our first name, it is either, Sir/Madam/or proper salutation followed by the surname. This is maintained until the valet parking gentleman or lady who hands us the key at the exit.

Come home, you write a review and suddenly these hotel staff become your friend and call you by your first name and starts writing robotic unrelated responses as if they had sponsored our meal.

Remember, always be courteous and call your patron by a proper salutation. After all it is not your HR, GM, or other vested interests who pay your salary, but vide the hefty bills paid by your loyal patrons.

These are the basics, practiced throughout the Hospitality world. Unfortunately not in Sri Lanka, as service delivery standards have come to an all time low in Sri Lanka.

Poor Executive and non executive training, unawareness of minimum standard levels adhered by rest of the world and the existence of set of consumers who will bow to any low level service quality deliverance , have been main reasons for this.

Always be courteous enough to address your loyal clientele with proper salutation when operating in service delivery industry, no matter whether he/she is infront...