The food were overall very good, but some of the staffs, especially the manager was super rude. They had to remind us in several occasions that we had the table until 14:00 only. Fair enough, but already at 13:40, they came to remind us once again that we had the table until 14:00. We are slow eaters, so we were still on the desserts when they made us pay at 13:50. We were having the last bites and getting ourselves ready to leave without wasting too much food. After a little, the manager suddenly rushed over, rudely saying "Excuse me, but I really have to get this table back now!". We were so stressed and thought we were running overtime, but when we looked at the clock, it was just 13:57. It would be totally fair and fine if she told us to leave if it was one minute past 14:00 (although it would still be slightly rude, in terms of the type of restaurant in this price range).
When we left, I informed her about how rude she was by the way she delivered the message when it was still some time left. She bluntly denied that she was rude, and said that it was 2 minutes left when she asked us to hand over the table. Inaccurate, but even if it was two minutes left, why was she rude for? She also asked why we took more food when it was only two minutes left, which we did not. We made a waffle that took longer than expected and had a bite before she wanted to kick us out. Nobody went to take more food anymore at 13:58, as she claimed. She didn't rush the tables next to us although they were still sitting there too. Difference is they were Swedish and we were Asians, maybe? Sure, sure, no prejudice and racism towards Asians at all. They all say that.
Her conclusion was that we could stand there discussing all day, but it would get us nowhere. So she and her service was perfect and need no improvement, in other words? Informing her about her bad service and rude attitude apparently leads to nowhere as she doesn't care.
I'd not recommend coming here if you plan to enjoy a relaxing lunch with friends. The staffs stress around, their attitude make people stressed, and most amazingly; they don't care. Such a shame, cause the chefs did a good job. The food was as earlier mentioned very good.
Edit: I read more reviews after creating mine. Realised that other customers already mentioned about their bad services and their racist staffs, dating back all the way from 3 years ago.
No need to reply my review with the fake "We care about xxxx and hope you will give us another chance in the future." Cause you obviously don't care, as it's been the...
Read moreIn general, bar service is poor in Stockholm but this place is there with some of the worst I have seen in the nearly 2 years I have been here. The location is good, as is the outdoor area we were having a drink in (8 of us) but what have you to do to get a drink???
We got the first drink as we sat down as expected. But having finished our first round (we were looking for someone near the end of our drinks already), no staff to be seen or heads down in the distance as we waved or called. Eventually, a member of our group went to the bar to ask (20 mins after we finished our first drink) to be told it is table service only, which we understand due to social distancing measures and you would have thought someone would come out then, but no! Two others went to the bathroom in the mean time and the staff were dancing around one time and the other nobody to be seen. Wherever they were we don't know cause they werent serving. We found someone eventually inside and told a member of staff would come down. Eventually, a member of staff went to an area near us and we called but they ignored. Finally another service member walked by us and we asked again, only to be pushed off and said they will return in a minute.
Another 20minutes and nobody came, so we left. The group I was in are all capable drinkers and you missed out on a good bar bill due to staff incompetence and unwillingness to do anything. You would think the owners would be somewhat concerned due to not as high a volume of business as usual.
Train your staff and a bit of common manners on them would...
Read moreWe bumped into this place as we were sight seeing and exploring the place around on a cold winter evening. Interiors were nice with a lot of artistic, if I am not wrong, brass or some other painted metal plants. The place is upscale and would probably require reservations up ahead. We were however able to make it without. Of course, the location next to the coast gives a feeling that the restaurant might only offer seafood as a specialty, but it turns out that they do offer some non seafood stuff as well. Bar collection is good. At least on that day we spotted quite a few groups of 6 or more on each table. Coming to the food, orders were taken with suggestions on pairs and were also given a run through of the menu. We were not all that hungry and stuck to some small plates of seafood. I must admit that the food was delicious with smoked prawns, mussels, garlic and butter crab claws with Mayonnaise dip and some beers. Wait is not way too Long. Presentation was very appealing. There were also main course options where you could get some set of dishes, however to be ordered for two or more people. The restaurant also offers dessert options. Prices are definitely on the higher side. As an experience, it is...
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