After a delightful lunch on Friday (and previously great experiences), I went with friends to the Sunday Brunch this past Sunday and the experience couldn't have been more different.
Sunday brunch was completely disorganized, service was laughable, waiting time was simply unacceptable, hot drinks took more than 15 minutes to arrive, some teas 1 hour to arrive, in excess of 40 minutes to receive the 1st dish and then another 30 minute wait for the second. The issue was not simply the kitchen, but the staff spent more time arranging glasses than serving coffees or teas.
Once the food arrived after a terribly long wait (assuming we were still hungry), the dishes were actually quite good, if small.
Overall a really sad and disappointing experience. The manager seemed utterly disinterested in the clients. I was particularly suprised regarding the abysmall difference regarding the service and the staff from Friday lunch service to Sunday brunch service, it went from fine dining to brunch at McD.
Previous review: Fabulous all-day dining place... delicious brunch and dinner from previous visits. Last week we stopped for a quick coffee before lunch... the staff was super courteous and when I asked if they had a "croissant" they politely indicated they did not have (it was way past breakfast time) but would check with the kitchen... next thing I know, they come back with a basket of the most incredible freshly baked pastries and buns for our table! Truly exceeding...
Read moreWe went there for dinner on a Sunday, and the place was practically empty, but we decided to give it a try as the reviews here generally look great. As we went for early dinner (17:30 ish) they only had the afternoon menu available which actually wasn’t a problem for us, and they continued to let us sit even when the evening serving began. The service is pretty good, with some beaming with service smiles and quality, and others a little more low key, but still service minded. The food is on the expensive side, but it was to be expected of a relatively fancy hotel restaurant, but unfortunately we felt the food didn’t really reflect the price. Although the Caesar salad was good, the club “sandwich” is made of toast bread which had gone rubbery somehow? Probably due to the toasting. It was a bit lacking in taste, something I personally managed to fix with the leftover sauce from the salad. My companion had ordered the sea bass, which sounded amazing but probably was the biggest disappointment. The serving size was quite a joke, something that looks the size of half an appetizer, yet was probably the most expensive thing on the menu costing around 40 CHF (I think). The fish was tender enough, but the oysters had the “fishy” smell and taste in the not so good way.
All in all, food was edible, though expensive, the service was not bad, but at least we had a great view of the water in clean and quiet...
Read moreFirst, really friendly service throughout - with booking the table, upon arrival, offering to taste the wine to complementary offering from chef when my first course took too long to arrive. Wonderful!
The ambience is how it looks online; Elegant with casual comfort making this solo Californian very comfortable.
Now to the food....The pumpkin soup was simple but authentic by making the pumpkin really standout.
The complementary bread basket was fantastic but I did not get to do it justice. One roll had fruit without being sweet and the other one had nuts. Both very fun!
Foie gras was seared with something crunchy on the top which was explained to me but I could not catch it. The salty beans paired very nicely accentuating the earthy flavors of the the foie gras. Dish paired very nicely with the house chasselas.
Pappardelle with perigord black truffles - the truffles were the star making this dish deliver all it promises. I did find the pappardelle on the top to be slightly undercooked but the ones which were on the bottom staying warm were cooked to perfection. Also this Californian could have done with a little less cream sauce.
Overall, the experience and the...
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