Just to disclose, I used to love this restaurant, but this recent experience completely changed my perception. I've visited three times before and never experienced anything like this. Unfortunately, this visit was unacceptable. I had booked a table for eight people on a Tuesday night. Initially, everything seemed perfect as my friends and I arrived and were seated.
The first issue arose during the cocktail stage of our dinner. Four out of the eight of us ordered cocktails, but only three were served. The waitress acted oddly and simply told my friend, "there's no more of _," before walking away for 20 minutes. When she finally returned, she asked if my friend wanted to consider another option. We asked for the cocktail menu and waited. Even after placing our food orders, the waitress returned to ask if we had ordered the cocktail yet—despite us still not having received the menu. It took an unusually long time before we finally got it.
The second issue was that we didn’t have full sets of cutlery at each seat. We had to request two complete sets for the seats that were otherwise ready for service.
The third and most significant problem was the food. There’s no debate that Eat Me Lausanne delivers on flavor, but this time, nothing arrived at the same time. As a group of eight, we expected it might be a bit complicated, so the waitress suggested we order one dish at a time. We each ordered one dish (the portions are small, and the restaurant typically recommends 2–4 dishes per person). Waiting for these single dishes was frustrating. One friend received her plate so early that she finished before the next dish was served. The dishes arrived in staggered intervals of 15–30 minutes, and one of my friends didn’t get her food until everyone else was already done. She waited over an hour and a half for a tiny portion.
Upset, we asked for the check and informed the waiter of the issue. His reaction was unprofessional, insisting that it wasn't his table and questioning whether it truly took that long. This response was frustrating. We had planned on ordering 2–3 courses each, but due to the poor service and lack of time management, we left after just one small dish and a cocktail. Only after paying did he offer us compensation in the form of complimentary dessert or coffee, but by that point, we just wanted a proper meal. We politely declined and left the restaurant feeling hungry, frustrated, and deeply unsatisfied.
Overall, this experience was extremely disappointing, especially as a long-time fan of this restaurant and its concept. I would still recommend it for groups of up to three people, but it’s clear they are not equipped to handle larger parties, even if they accept...
Read moreWe've been to Eat Me several times since it opened a few years ago: as a couple, with friends and with work colleagues. It's usually always a sure bet, a bit more dicey on a busy weekend night with waiting and service times. This time however we had a lovely dinner for three people on a Tuesday.
We were advised by the waiter to order 2-4 plates per person because it's a sharing concept and food comes as it's ready. We ordered 7 plates and two desserts, ending up more than satisfied. Food was consistently very good except perhaps the Aubergine Caviar (their Baba Ganoush reinterpretation) which was nice enough but not great. Their menu changes regularly with the seasons, meaning some old favourites may disappear until the following year or even forever (bye, secreto ibérico!) and some new nice discoveries come along (burrata filled with home-made raspberry jam, waffles with smoked goat cheese and pickled butternut squash).
We had four glasses of wine and two sparkling waters and the bill came up to 170 francs, 60 per person counting the tip. This is pretty steep anywhere in Europe but par for the course in Switzerland, and this is nice food with good service in a nicely decorated place, so we believe it's worth it to splurge...
Read moreEat Me: Vibrant Vibes and Innovative Bites, But Let Down by Slow Service
Eat Me is a bustling and vibrant spot, perfect for after-work drinks paired with creative small plates. The setting is beautiful, lively, and full of energy—an ideal place to unwind and socialize.
The cocktails were a highlight—skillfully crafted, varied, and well-balanced. The small bites were equally impressive, showing a clear level of culinary creativity and quality. Standouts included the Indian-style octopus and the lamb dish, both full of flavor and originality.
However, despite the high quality, we felt the pricing was steep for the portion sizes and overall offering. What really impacted our experience, though, was the unacceptably slow service. At a table of eight people, ordering two dishes each, the plates were brought out one or two at a time every 20 minutes—making the meal feel disjointed and frustrating. This was especially disappointing considering it was a Thursday night with only around 20–30 guests in a venue that could easily accommodate 150–200 people.
In summary, Eat Me delivers in terms of ambiance, drinks, and food creativity, but the value and service execution need serious improvement to match the hype...
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