Toritama — Restaurant in Khlong Tan Nuea Subdistrict

Despite the good food, the TERRIBLE service and attitude of the staff ruined our evening. We had some changes with the number of people in our booking so in the end our group was split into two tables (not 2 nearby ones, it was in a different restaurant). When we asked to sit at the counter together, 8 people, they did not accommodate at all and simply said 5 could sit here as a party of 3 booked the seats next to us. We started eating at 7pm, finished by 8pm, the table of 3 still did not arrive. I asked to talk to the manager, she told us they booked the table for 8:30pm. I asked why she didn’t inform us earlier, all of us could have sat together and finished before 8:30pm (we asked for the check by 8:10pm). She only said she cannot, cause if the customer came early, they would not have a place to sit. I was so angry, instead of seating a party together she decided to leave a table empty for 1.5 hours? Surely if a guest comes 20 mins before their reservation it should be understandable to them if their table isn’t ready? None of the staff apologized, they were so rude and unhelpful. Overall the good food is the only reason I gave this review 2 stars...

I have to be straight up about this place, this restaurant really put a huge damper on the rest of my night with a gorgeous date. I do not recommend eating here.

I ordered the chef special 5 skewers along with some dried fish that was 220 and 300 baht each. The 390 baht cheese dish was actually very good. But these two other dishes were awful, and there was no excuse. They served us 5 skewers that were worse than street food quality - i.e. the meatballs all had bits of ground up bone pieces inside, and one of the skewers was fully inedible (80% cartilage). One of the skewers was 3 small tomatoes. The 220 baht dish was a few tiny pieces of dried, oversalted gross fish that looked nothing like the picture.

Overall we were charged 1000 baht for a dinner that was way, way under expectations and I had to quickly leave the restaurant before getting upset about the quality (and quantity) of our food. Me and my date both agreed that what they charged was too much, especially for the quality of food we got which was the lowest grade of meat available.

DON'T EAT HERE!!! You'll literally be better off grabbing skewers off the...

For context I ordered the 7 course menu and dined solo. The atmosphere inside is lovely.

Each skewer was brought out individually. The wait between the skewers was simply too long. By the 4th skewer arrived, the three appetizers were long gone and rice was now cold and stale. Even with the most mindful approach to eating I don’t need more than 30 seconds to nibble on few pieces of broccoli. Taste wise the skewers were nice and smokey but leaned on the salty side.

There was one awkward moment when a server noticed empty skewer sticks were accumulating on the serving dish. The server grabbed them and placed them inside a cup in front of me. Why not just clear it? Was it meant to be a teaching moment?

I think it’s a place to come with a group where you can occupy the time in between skewers with drinks and lively conversation. With that said, there should be better observation and coordination to improve timing of when...