An unpleasant experience, strongly NOT recommended for those who want to socialize while listening to jazz music. The place is only for those who understand “jazz culture”
Our group of four walked in at approximately 9 PM and were seated at a table near the stage, directly behind the pianist who was performing with the band at the time. We were unaware of the venue’s rule to maintain a quiet atmosphere until we noticed a sign on the table and were politely reminded by a staff member to lower our voices. Following this, we whispered amongst ourselves only to discuss drink orders and make casual remarks about the decor , doing our best to keep our voices as low as possible.
Despite this effort, the pianist turned around and addressed us in a visibly irritated and disrespectful manner. We were told, quite bluntly and publicly, that no talking was allowed and were instructed to move upstairs While we understand , adjust ourselves to respect the venue's policies, the manner of the pianist in which this was handled ,particularly the tone and attitude used was humiliating and inappropriate, especially in front of other guests.
What was even more disappointing was the lack of any follow-up or apology, either from the pianist or your staff. No one made any attempt to acknowledge what had happened or offer a word of reassurance, even as we remained at the venue and continued ordering drinks upstairs (each member of our group ordered between 2–4 drinks). This lack of basic customer care left us with a strong impression that our presence was neither appreciated nor respected.
After the incident, I took time to review other customer feedback and was quite surprised to find a number of negative reviews specifically addressing similar behavior from the same pianist . This indicates a recurring issue that appears to have gone unaddressed.
With this in mind, I would like to offer some constructive suggestions, based on the perspective of a customer:
Move to a Reservation-Only Policy Not everybody understands “jazz culture” This would allow the venue to clearly communicate house rules in advance and ensure that guests are aware of the atmosphere and expectations before arriving. This also helps align your audience with the intended purpose of the venue whether it's a listening space or a social venue.
Clarify the Venue's Purpose and Audience If the venue’s intention is to be a space exclusively for serious music appreciation, this should be stated clearly in all booking materials and signage. Customers expecting a casual bar experience should be informed ahead of time to avoid misunderstandings.
Professional Conduct from Performers If performers, such as the pianist, are unable to tolerate even whisper-level conversation during a live set, it may be worth reconsidering whether the current format suits him or them. Alternatively, it may be more appropriate to reframe the venue as a music studio, listening room, or even a jazz classroom / jazz workshop where the audience arrives with the understanding that they are students or observers, not casual guests. Additionally, it might be worth for the pianist and his team to follow a professional course of communication assertively at least to reach the minimum level of politeness.
While I do appreciate the artistic integrity of your performers, and the effort it takes to create a unique musical space, I hope you understand that respectful communication is also a key part of a premium customer experience.
We left that evening with disappointment and discomfort, and unfortunately, we do not plan to return. However, I hope this feedback is taken in the constructive spirit in which it is intended. I wish your team and the venue success, and sincerely hope that steps can be taken to ensure that future guests are treated with more care and...
Read more!!!STRONGLY NOT RECOMMEND!!!
I'm looking for a place to hang out where I can have conversations, and this restaurant takes music listening very seriously. If you make noise, you will definitely get reprimanded. Here’s what happened:
It was a girls' night out, and my friends and I were searching for a jazz bar to enjoy cocktails and chat. We initially chose another place but found no available tables, so we moved to Alonetogether, a restaurant I liked for its cocktails. I called ahead and confirmed there was space, then walked over from Terminal 21 Asok and got a table on the second floor. Everything was great at first. After a while, the staff mentioned there was space downstairs, so we decided to move down to drink and chat some more.
As the band was about to start, there was an announcement stating the rules: “Keep your conversation low” so that others could enjoy the music. This was understandable, and we tried to keep our voices down. However, a couple of minutes into the performance, the singer, named ‘🍒’, looked over at our table and said, “Ladies… ladies,” even though we hadn’t been speaking loudly enough to disturb her. I was confused and stopped talking, unsure if she wanted an apology. I sat quietly, watching her perform, but the vibe was ruined.
As other tables continued talking, the singer suddenly said, “You know what, goodbye. I can’t even finish the song,” then turned to the band and said, “She talks too much. Do you know Gecko? They shout Gecko, Gecko several times for nothing.” She started singing a song that felt like an insult. I didn’t even know if it was our table being loud or another, as she used the word “she.” After finishing her performance, she remarked, “She seems disappointed with the song; that’s kind of a loser.”
At that moment, I felt she was belittling customers in my own country. Did she not realize that performing in a bar has its consequences? Or was it that she lacked the talent to make people stop talking to listen? Her technique was just okay, screaming into the mic and pulling it away. We stayed until her performance ended, then settled the bill. The staff handed us an apology shot as a gesture for the incident.
I want to let the singer know there are many ways to handle customers. Thinking, “I’m the boss here. If you don’t follow my rules, then get out” isn’t appropriate. I understood her English; there was no need for me to argue with her. Beyond her mediocre singing, her manners and emotional intelligence were quite low. I hope she reflects on this. If she doesn’t care, that’s her choice, but her actions left me with no good impressions, and this will be my last visit to this restaurant. I will not recommend it to friends or...
Read moreLocated in Sukhumvit Soi 31, Alone Together is a hidden two-story jazz bar with a stylish cigar lounge upstairs. The décor is chic and intriguing, and live jazz starts from 9 PM.
Parking is very limited, so the easiest option is to take Grab or Bolt. Service is quick and efficient, and the staff handle orders smoothly. The bar offers a good variety of cocktails and drinks at typical jazz bar prices. The flavors are decent,not exceptional compared to other venues. They do serve a small cup of popcorn as a fun little extra.
The jazz musicians play with great passion, clearly pouring their hearts into the music and hoping for applause and cries of “Bravo!” from the audience. Instead of delivering happiness to customers with their songs but it seems that they are there to be admired by audiences.
However, the bar’s name "Alone Together" really reflects its strict atmosphere. If you’re planning to come with friends and enjoy a casual chat over drinks while listening to jazz, this is not the place for you. The greatest pianist known as the “King of Jazz,” is undoubtedly gifted, but extremely intolerant of customer conversation. As a group of friends , we just kept asking each other about ordering the drinks but it seems to be a huge problem for the pianist.
Every table on the first floor has a note saying “Please keep your voice down,” we tried to talk to each other at the lowest voice after we got the first warning from the staff, but in reality, the pianist really insists on “zero talking.” During performances, he has even scolded our group from the stage for whispering , which makes the experience feel more like sitting in a jazz lecture than relaxing in a jazz bar.
In truth, the word “Alone” in the bar’s name seems more fitting for the greatest pianist himself, perhaps he would be happiest locked inside, playing entirely by himself. Unless the venue rethinks its policies (e.g., first floor strictly silent, second floor for socializing), it risks alienating guests who simply expect to enjoy good music in a bar setting.
All in all, my first and also my last visit to Alone Together Jazz Bar was certainly memorable. For over 5,000 THB spent on drinks that weren’t particularly special, what stood out most was not the cocktails or the music, but the scene encountered with the greatest pianist , the King of Jazz, It was a priceless memory. It was an unforgettable trip in Thailand. Long live the greatest pianist . Long live the King of Jazz.
I see many negative comments about this greatest pianist. I think I'm not exaggerated. As there are so many bars in Bangkok, I encourage you all to explore any other places for better service ...
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