I recently visited the Starbucks in Antalya and had a very positive experience, largely thanks to the barista. She was incredibly friendly and lovely, even making a cute mistake by writing “Brain” instead of “Brian” on my cup (Brian is my Starbucks nickname). 🧠 It’s little moments like these that can make a visit memorable and delightful.
However, the manager’s attitude was a stark contrast. When I asked about the toilets, he responded in a very rude and dismissive manner, which was quite off-putting. 😒 It’s unfortunate because it somewhat marred the otherwise pleasant experience.
Despite this, the barista’s professionalism and kindness stood out, making the overall visit enjoyable. 😊 The manager could definitely learn a thing or two from her about customer service.
Overall, I’d like to extend my gratitude to the barista for her excellent service. 🙌 I hope the management takes note and strives to improve their interactions...
Read moreAfter standing around for a refund on the wrong order for over 15 mins I walked away out of pocket. I ordered 2 drinks and 2 croissants with butter and jam. I was given the drinks with a cheese croissant and a bread. I was the told they don’t do butter and jam. Asked for a refund and they didn’t give me a receipt or have one to find. After 15 mins of dirty looks, pointing and raised voices, and the managers bad attitude and watching them scramble through the same receipts in the sink over and over I walked having paid over £9 for two drinks which are cheaper in airports ! There are plenty of great coffee shops all around there, I...
Read moreHad a horrible experience the staff here is rude Got our order wrong when we asked to open their system they weren’t ready Asked to wait while they were serving others……I patiently waited until they finish serving everyone after they were done ignored me for 5 mins and I had to go again and after calling them For more than 15 times the staff member said what is your problem straight after turning towards me. Entered with the expectation to get the same Experience as i usually get in all Starbucks however, came back out upset and disappointed as this is not how you...
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