Puzata Khata — Restaurant in Lviv Urban Hromada

Maybe it sounds funny, but this is the best place to eat if you are in Lviv, even if it is not a restaurant. Prices are ridicolous and the food is really, really good! You can take any dish you want ( there are tons differents, really big choice), and you can also have 3/4 different things to drink, for example the delicious lemonade. Downstairs there are the desserts and coffee zone, where they have about 10 kind of different cakes, all delicious. I could easy say that in Italy, usually prices are around 3/4x higher, and the service is worse. So.. Of you are in Lviv, you MUST eat at...

EMPTY restaurant and I was left standing at the coffee counter for 5' .. Unbusy crew at the cashier staring bored at their cellphone,more crew 1 metre to my right staring at the ceiling. Are they hired to print receipts or serve hot food ONLY? Why do they not bother asking if I need anything in front of the coffee machine? You hear locals whining that they make 300$ a month. Sure we do get better wages west of Lviv, HOWEVER "customer care" is expected. They seem to ignore that "Everyone does everything" in the EU,no matter which place they are originally assigned to at...

Although the food is still good here, I'm really bummed over the repairs they did this year (2017). The place used to have a nice Ukranian folk feel to it, and although I admit the basement was a bit dark, I really had no complaints. Now it looks like every other cafeteria, час поїсти, etc. They removed the kids zone completely - that was half the reason I'd go there with my family! It also feels like they crammed even more tables in there... I understand it's a business but I think they went overboard. A shame to see another place succumb to boring IKEA...