I'm giving this 3* only because of the attitude of who I can assume was the manager.
We originally booked our table as a party of 5 and due to a last minute medical situation 2 had to drop out en route. We arrive and say we need to change our table size to the manager who for the course of the next few minutes lectures us on the fact he is potentially missing out on hundreds of pounds and has been turning people away and if we'd said sooner he could have moved us to a smaller table, even when we explained the change was very last minute he didn't want to hear it. All valid points he made if said once but 4x was a bit irritating to say the least! There was no never mind at least you're here.
Onto to the food which was fantastic I usually take loads of pictures of food in places I go but I was too into it to bother. Not a bad dish came out, the waiting staff were great and the wine selection was fantastic so much so we left with 3 bottles.
Finally the venue is dog friendly, we were staying on a narrow boat so a place that would allow us to take our dogs (we had 3) was a factor. We were in what used to be the exposed terrace area at the back. It's now been covered and they've done a beautiful job of making it a warm and wind protected space.
All in all I do recommend the place and I would 100% go back. My comment specifically to the manager is you should think about your customer interactions, our party of 3 spent a significant amount of money, we could have changed our mind from your first...
Read moreA very nice atmosphere, cosy wine and small dish concept, everything would have been perfect if the manager had not been so unkind and unconsiderate. I kindly asked if it would be okay to change tables as we wanted to seat in the main dining room and he had just sat a couple there who didn’t have any reservations, while we had one. He answered really rudely and without any apology that it was not possible because it was booked, in a very rude and snooty attitude. It’s okay he couldn’t move us, but there is a much nicer way to answer your clients, he made me feel very bad to the point we almost left. Then we ordered a bottle of wine but it was not mentioned on the wine list that the wine was actually a « natural » wine, which is not a small detail because the taste can be very special and not to everyone’s taste. We drank without complaining but at the end we wantwd to give a nice feedback. At the end we kindly told the staff that it would have been nice to specify on the menu when it is a natural wine because we would have liked to know before ordering, and when we ordered, the waitress didn’t tell us it was a natural wine, and again, a very snooty waiter told us off, telling us 70% of their wines were « natural » and that he didn’t care mentioning it. We were simply kindly advising him that it would be better for him and for clients to mention it on the menu and he was super rude and defensive in return. Really too bad there is such an unkind staff overall, because the food was good abd prices...
Read moreVisitied on 7th April 2025 with my partner, and we had been really looking forward to it. Although we hadn’t made a reservation, we were seated quickly, which was a great start. The food was a bit of a mixed bag. The tomatoes, sole, and bread with smoked butter were absolutely fantastic—definitely the highlight of the meal. However, the dessert, a pistachio cake, didn’t quite live up to expectations.
The main reason I'm writing this was service was also a bit inconsistent. Both myself and my partner work in hospitality and have for years - our waitress appeared to be new (not a problem in itself as everyone has to start somewhere) but was on her phone near our table several times, which felt unprofessional especially in such a intimate restaurant making it hard to ignore. On the other hand, there was one individual (wearing a blue and white striped shirt) who seemed to be managing the floor. He was clearly very busy but was friendly, attentive, and really tried to ensure everything went smoothly and definitley deserves praise. I overheard a few guests complaining about some issues, but we didn’t experience any of those ourselves. It was clear he was doing his best, and I felt bad for how he was being treated. Overall, it wasn’t quite what we expected, but I still appreciated the effort from...
Read more