Can't say anything about the food, but definitely the service is pathetic and the servers are super super super super super super rude !!
I went on 20th July 5 :30 pm in this establishment along with three of my friends to enquire about shisha.
I wanted to order one shisha for self. The establishment opens at 5 pm and was mostly empty (especially the outside area where they usually serve shisha - ref. pics)
The staff bluntly told me that they won't serve only one person shisha while three of his friends just sit along with him.
There was no proper justification (I suspect racism since we were all Indians)
The only reason he said was tht it affects business (not sure how - since there was no dearth of seating space (refer pics) and we were literally the only folks looking to be seated outside.)
As I said earlier, I suspect racism and would appreciate it if any official Bath authorities could investigate such establishments with racist policies to keep outside tourists who contribute towards the UK economy.
Such type of behavior from the staff of any customer facing establishment is unacceptable and unethical.
Special shoutout for the super rude snoopy waitress who made it a point to come out and again ask us to all to leave while we were just getting up from our chairs and taunting/swearing at me specifically after snooping over my phone when posting this long review.
So to all patrons of good shisha and good hospitality - if u don't wanna face rude waiters and racism, please stay away from THE...
Read moreDisappointing meal and very expensive. Lovely bar area / cellar style restaurant and in a few months when decoration is complete and staff are employed will be a cool trendy bar (old second bridge club). I called Tulsi, the Indian, to book and was told all fine. When I arrived, the Indian has closed down and we were sent downstairs to the new cellar bar called The Terrace. The Tulsi chef is still working I was told, although the menu is now kebabs and chips and burgers and pizza and nachos and steak…. and then curry and naan if you want it. I was shocked at £7 a pint and charged over £8 for a small glass of wine. (I know it’s Bath, but this is snazzy restaurant prices and we wanted an evening Indian) There were no prices on bar and no table service. It’s also cash only and everything has to be ordered at the bar - not at the table. Overpriced tourist trap and disappointed, I was a local, wanting/expecting a local Indian. We did not sit outside where there is Shisha looking over the river and a plastic enclosed dining area. Nice location but too expensive for a non established setting. Plastic laminated menus doesn’t really warrant £25 for a hanging kebab with chips salad and rice...
Read moreThe surrounding area is lovely but I couldn’t say the same for the restaurant. The pictures on the menu outside do not correlate to the food at all. We ordered hummus and flatbread and were served a very large plate with a thin layer of store bought hummus and cold flatbread that you would get for free with your order at a kebab shop. Drinks also took ages to come as our server had most likely forgot about us. I understand that it was busy but the waiters had absolutely no organisation, even what seems like the owner had to come out to tell one of the “waiters” to get back to the kitchen, the system made no sense to me. Some other customers sitting next to us bought one of the dishes which was meant to contain 2 pieces of meat, they were served 1 piece of meat cut into half to make it look like 2 - mind you this one dish was £22. The owner then came out and personally told them to get out of they don’t like it, so they did. Seeing this we did not want to continue with this experience and we also left. For the hummus and 2 beers we paid £30. Abosulety ridiculous prices. It just does not seem like a very friendly environment towards the staff or the customers. Very...
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