Fat hippo is by far one of my go to places in Edinburgh. Sunday was such a disappointment. We arrived to what was a very empty restaurant and ordered drinks then food. My daughter ordered off kids menu £7.50 plain cheese burger and to start the cheese bites. We forgot to say no sauce but these were lovely. Lots if not to much cheese. They had been cooked in the same fryer as my wings however as there was flour chunks stuck to the cheese balls which would be very disappointing if she was a vegetarian. The wings were burnt, burnt flour and the texture was tough. Not been in buttermilk long enough I don’t know but no where near as good as they have been before. My fat hippo burger was decent. Not as saucy as there instagram and Facebook posts so felt a bit dry throughout. The double patty which we were not told would be an extra £5 was good and came plain as requested. Bill was sorted after we explained the mix up. But all in all very disappointing experience. This is my type of food and I cook it everyday at my work. Just needs a bit more work to get it right. Putting 2 onion rings on a burger is good visually but practicallity was pointless. Oh and the purple slaw was very tasteless for what it was. Very...
Read moreCouldn’t wait to try Fat Hippo, so chose to visit the edinburgh George St restaurant for a birthday meal tonight. Staff was welcoming, however we waited one whole hour before our food was served and it was not overly busy. We had to chase staff for food order and staff never approached us to update us on food order. Was completely let down by the food. We ordered starters and mains to come out together. My chips were stone cold but I was too hungry to send them back. The chicken in three of our dishes was that over cooked, we could not eat it. My daughter was part way through eating her burger and pulled a sticker out her mouth! Staff checked what this was with kitchen staff and confirmed it was from food packaging!
On that note though out starters we nice and hot, cooked well. We had cheese balls and frickles.
Sadly our experience has put us off returning. Spoke with the manager who was prepared to take my daughters meal off the bill, but I was not happy with this. Manger then decided to not charge us for the whole meal.
Major let down. Needs improvement. Manager was...
Read moreAs a regular burger joint visitor I was very excited about coming here, specially after reviewing their Instagram page. The food looks mouth watering and fantastic. The restaurant itself is clean and is bigger than most burger joints I've been to. The staff were very friendly and the service was quick. Ordered myself the Fat Hippo burger and some blue cheese ranch wings. The wings were great and the ranch sauce was good. Blue cheese sauce was of substandard but overall these were good. Onto the main. I dont know if I just picked the wrong burger, but it was not upto what I have come to expect (thanks to 7Bone). The burger was heavily over powered by the taste of onion ring batter and grease which isn't very pleasant, so much so I had to remove it completely from the burger. Even then I found the meat to be extremely bland and the sauce to have no flavour to it. Found myself having to squirt ketchup onto it which I'd never normally do. Overall considering I was there for a burger I was very disappointed. Signed,...
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