Esquires Coffee Leicester — Restaurant in England

I have such a lovely impression about the place its atmosphere and lovely design. Till a moment when a young dark-long haired woman ruined all that wonderful morning for me and my son. We placed an order and the woman (she was neutral)by the till gave us a small wooded board with cutlery and napkins on top of it and asked to have a seat while our order being prepared. And while we were waiting a young woman from the staff came to our table and she was very rude, and I actually meant it that way- RUDE. She asked where our table number was and why it was not clearly showing our number.. we didn't even realize in the beginning which number she was talking about. And she added by the way your ordered tea is next to the counter and if we wanted it we need stand up and go to collect it from there,as nobody going to bring it to us, she turned around and went off. We both were speechless for nearly a minute... Then we checked and found under napkins the wooden board that really got the number she was talking about and I went to collect my tea.. So the place itself was good, other staff were from good to neutral which is absolutely fine. But that young woman did not just have a bad mood herself. But she actually made an unpleasant morning for myself and my son. Would I personally go to that place again - No. Would I recommend visiting this place - No. Even if I like it and the food was nice. But while such workers represent business this would be a No Go for me and for...

Having been to hundreds of coffee shops during my travels, I am very particular about little details. Initially it looks quite nice from the outside and on the inside it is pleasant. The coffee bar is awkwardly placed, some of the best coffee shops that I have have been to have nailed the positioning and it adds to a customers experience. I could go on to explain but I am not getting paid for consultancy. 😝 Having visited here three times this week, customer service let's it down. Staff seem uncomfortable, give off a sense of awkwardness and appear quite dreary. To be honest on my first visit the barista had a good vibe, smiley and pleasant and kudos to her for the effort she put in creating my drink. Generally on every visit the coffee bar always seemed overcrowded with staff and surprisingly for quieter times. I was unimpressed by the choice of cakes offered here, they were quite unappealing, boring and dull. They serve a slice of daim cake for near enough £3.00, it is nice enough but the whole same cake can be bought at the local supermarket for the same price. It's not about the cost but at least they could have considered offering something more adventurous than something you can just pick up at the local supermarket. So that being said it's just another coffee shop for the average joe enticed by an image and not the soul, it's a shame because they've got a few things right but what matters completely wrong. The coffee selection is pretty...

Avoid at all cost..... I decided to visit Esquire cafe as in need of coffee a piece of cake and a sit down. I have visited other Esquire cafes and hadn't had any issues. I was sadly disappointed at this very unpleasant experience. On entering I was met by an older female staff member at the counter who was clearly not happy.....So miserable, I wondered if she was doing her community service sentence ....Zero customer friendly not a smile or nice word, After ordering a small coffee and slice of cake I was giving the hefty price of £6:60... This was abit OTT but i thought maybe it will be worth it.. no it wasn't, the cake was more of a slither of cake seriously dry definitely not fresh, the coffee served by three young immature excitable women who were more interested in gossiping about customers previously served gave me a luke warm weak coffee slop the worse I've ever had in any cafe ever!! The toilet was unclean and had a sticky substance all over floor. I would not recommend this Esquire cafe it was the pits. I thought of making a complaint but knew that this would either fall on deaf ears or I'd be offered a replacement of more revolting old cake and another nasty coffee....I decided gotta get...