Lakeside Cafe Restaurant — Restaurant in England

We called for a drink today.My husband has a mobility scooter,can only walk a very short distance with assistance i.e. from scooter to chair,& though there was one parked outside there was no sign to say they aren't allowed inside. We went in, ordered, paid,were seen by several staff members but no-one mentioned the scooter.Then as we were having our drinks a staff member approached to ask if it was our scooter.On saying yes she asked us to move it as it was blocking a fire exit - again no signage to indicate this. We do understand that in an emergency any door is an emergency door but they are usually signed to indicate this.She said he was welcome to put it outside ! but did not ask if he would be able to come back in or offer to assist. He hurriedly had his drink & took the scooter outside where he sat waiting for me in the cold while I too rushed my drink.My husband has suffered from M.S. since 2006 & found this incident very embarrassing. Maybe there should be a sign outside to request that scooters be left outside,in which case we wouldn't have entered.They were happy to serve us & take our money before embarrassing us. Maybe when we come next time signs will be in place to save us & anyone else being put in...

Lovely cafe, lovely friendly staff, excellent coffee and food.

We always call in here, they love dogs, it's light with huge ceilings, very clean, spotless loos, the coffee is possibly the best in the Lakes (clearly a personal take on my usual latte) but what you will get is a very warm, friendly welcome, every time, regardless how busy they may be.

On two levels, with wifi throughout, the cafe has a new revised menu for 2018 which even manages to make cauliflower looks appetising, no mean feat!

Darren the manager (?) from SA is seemingly never phased, and has a permanent smile as do his team of very friendly staff.

While away a wet Monday, a spot of lunch solo or with friends, take your Mac and do some work, put 5 table together and make it a long lunch with wine, it's the perfect place. Never hurried or rushed. It takes some beating and did I mention it's 100m from Derwentwater, 50m from Crow Park, backs on to woodland walks and contiguous with the Theatre by the Lake?...

Sunday we entered the cafe with my husband and ordered our drinks, only a milkshake and an iced coffee with a woman. Waited over 30 minutes, time flew, and we just thought they were just busy. I went up to the til and ordered a soup with the boy behind the till. When my soup came before the drinks, my husband went to query where the drinks were. We was quizzed on whether we'd actually ordered and paid for them. The boy approached our table and was saying that I only ordered soup and not a drink with him. When they eventually found our order in the til, a girl fetched the drinks and was also unprofessional, saying we've checked your order believe its correct. I replied yes we know it's correct."We paid for them!" The older ladies were on the ice-cream counter and shouldn't leave the children to run the cafe. We left our drinks in disgust with the terrible customer service and will never...