Saints of Mokha Coffee Roasters — Restaurant in England

This was my first and last time at this coffee shop. The food was good, I ordered the french toast (really good), & a caramel iced coffee but there was no caramel in it despite being charged for it (13.80 spent + my friend ordered food and two drinks).

The one star is for the customer service received: I was there for 3 hours total and was asked multiple times by the manager to continue ordering, after finishing my food + coffee. I was in the middle of writing an email and said I would check the menu once I was finished, but was interrupted again saying if I did not order something I would be asked to leave (while my friend sat opposite me would be allowed to stay??) as I was taking up space from other customers (there were at least 4 empty tables). He said I had to go downstairs to order again. I tried searching the menu online afterwards, but I was not able to find a drinks menu and was not provided one, + I was obviously full and caffeinated having only consumed my food + coffee less than an hour ago. Since there was nothing else I could do, I decided to leave and free up space - only for the management to come to me a third time and ask for my name and say they would give me a free drink next time (mixed signals??). I was really uncomfortable as I could not read the intentions of this person after being pressured multiple times to order more, and then this. Instead of having a formal ordering/time limit policy / promoting their menu items or making it easier to order/allowing customers time to digest food etc. I was just given a lot of anxiety and a really weird experience- I am all for supporting local businesses + I spent more than most would during the time I was there but did not appreciate the way we were treated.

Truly disappointed because the other staff were so sweet and the food was great. But I have never experienced this before - would never...

Super weird place. I used to visit somewhat frequently and everything was fine, but then one day a staff member who seemed like the owner showed up, and the way he behaved made me sure I never wanted to go back. I have seen other reviews from people who have had the same negative experiences with the owner. I showed up and ordered a drink and a meal item with a friend. My friend had ordered as well. Then my friend had finished eating and was working on her laptop. I was still in the middle of eating. The owner came up to her and told her she had to order more or leave immediately. Why would she leave when she already ordered and ate, and I was still in the middle of my meal? He said he wanted to free up tables, but that was a blatant lie as we can see with our eyes there are several tables available. There were simply not many customers but he wanted to harass his current customers too for some reason. So I told my friend not to bother ordering again, I finished my meal and we went to a different coffee shop by the name of 200 degrees. Which we frequent now because it is a great place with great service, go there instead guys. Lastly I can see in the other 1 star reviews that other customers have complained about service and the owner fully denies it, there also is a review of him pushing his religion on others and as you can see he doesnt deny he did that, instead he says if you don't like the people just leave. You are better off going literally...

Hands down my absolute favourite coffee shop ever! I can't say enough about the incredible experience they offer. Their coffee is truly in a league of its own, and the Red Velvet lattes are an absolute delight. Every sip is a heavenly experience.

The ambiance is just perfect. The warm and inviting atmosphere, making it an ideal spot to relax and enjoy your coffee. What truly sets this place apart, though, is the staff. Every member of the team is not only friendly but also incredibly passionate about what they do. They make you feel right at home from the moment you walk in.

And let's not forget the owner! His friendliness and dedication to the community are truly heartwarming.

My only regret is that I've moved away from Leicester, and Saint of Mokhas is one of the main reasons I miss the city so much. If you're in Leicester or visiting, don't miss the chance to experience this exceptional coffee shop. It's a hidden gem that deserves all the love and recognition it gets. I can't wait for my next visit!

Thank you for supplying the best coffee - we miss you!

P.s Cambridge needs you!!

I attached some photos from all the times we have visited and our fav drink, can you guess? .