Extremely under whelming experience. Customer service skills and food quantity. Ordered fish of the day tacos and was told by the chef that it would be about 10 mins which was fine as I was in no rush. After 25 mins I still had not received notice it was ready so I approached the counter in case it had been missed. When I asked, I was abruptly told by another person who now started to assist in the cooking "it will be a few minutes." Food was plated up and put on the counter. Next I was told "take one of them" Very poor customer interaction. This alone has prompted me to write the review which is not something I do regularly. Now for food, well I was shocked to by the amount of or should I say the lack of fish in the 3 tacos. Similar to previous review very little fish, one small piece in each taco and filled out with slaw. Tacos themselves where also very chewy. Due to these issues I will not be returning. Suggest a course in manners and customer service needs to be taken by the...
Read more"The Sandbar Seafood Shack" is a gem of a find on our day trip out to Chester! If you love seafood, you must, must give this place a visit in the Chester Market! The softshell crab burger is heavenly! So fresh and perfectly cooked as well as tasting delicious! Definitely morish! The service is friendly and the time of ordering at the shack to the time of it being ready (the hand device given with your order number will vibrate, light up and beep) was quick (there wasn't a queue at the time for a late lunch at 2.10pm, Thursday, 26th January). A variety of sauces were also available, if you wish to use them. Drinks menu is limited though, but they make it up for the...
Read moreDon't order the 'Pint of Prawns'. Its a pint pot 4/5ths full of small freezing-cold shell-on prawns; with a slice of dry supermarket bread, cube of butter, and a dollop of cheap tartar sauce. My prawns were so cold they were still icy and some were frozen. Some also had clutches of black eggs in their legs, so you can tell they just dump a bag of frozen prawns into pint pots and let them thaw before you eat them.
This is also served in a tiny plastic basket which means after all the effort to extract the tiny bit of meat, you don't have anywhere to put your shells, and the mess drips onto you through the holes because there's never...
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