Atom Bar Hull — Restaurant in Great Britain

I ate here with my boyfriend and parents recently. The food was exceptional, a solid 10/10 rating. However, the customer service left much to be desired.

The staff appeared disinterested and not particularly accommodating. When ordering drinks at the bar, neither my dad nor I were familiar with their drink selection, we were mainly there for the food. The gent who served us, potentially the owner or manager, came across as if annoyed by our questions and at some points it bordered on being rude, especially when speaking to my dad, which really annoyed me.

The same guy brought our meals to the table after we had watched him sat outside smoking a rolly a few mins earlier. Unfortunately, again, he seemed agitated as he set the plates down. He did ask me if we needed anything as he set the first 2 plates (out of 5) down, I asked if we could have some mayo, to which he returned with one tiny cup of, which was a bit surprising considering we were a party of four and had spent around £80 on both food and drinks. As he brought out the last 2 plates, I asked him if we could have some more mayo, being polite, saying please. That really annoyed him, I could see by his face, he responded saying "well, is their out else I can get you with this, to save my feet". Usually when you give, especially a new bar, your custom, they want to make sure its a pleasant experience. Not like you're a chore.

While I understand this might not be the crime of the century, it left a pretty poor impression. I'd like to think he was having an off day. Although, It was slightly frustrating to see and hear how he interacted with his own family who where seated on the bench behind us, compared to the way he spoke to us.

I have visited before, during the prinny av street party and the staff wasn't very warm or welcoming then, but i gave the benefit of the doubt and assumed they where just tired after a really busy day.

I really hope this was a one off, other reviews seem really happy with the service, the food was great but the service just left a bad taste in my mouth. I'd probably be lest agitated about it if it wasn't...

Having been to Atom Bar before when it was located on Lowgate in Hull’s town centre, we knew the beer would be good but now they have moved to Princes Ave they serve food and WOW is it good.

We have been BIG fans of Patty Shack ever since they appeared at the Hull Street Food Nights and discovering they provide the food at the Atom Bar was a joy to behold.

Along with the their usual brilliant range of Patty Butties (the Black Pudding & Bacon one is superb), they do a Sunday Dinner Pattie that has to seen & tasted to be believed. It consists of two Yorkshire puddings, brisket (or a choice of chicken, pork, ham), a carrot and potato Pattie, and of course lashings of gravy.

The kids meals are also really, really good. Chicken selects, chips & beans for only £5.

Atom has always been a great bar to visit but when you add in Pattie Shack you have an amazing combination. Very highly recommended and a must visit...

Atom is a brilliant craft beer micro brewery, they produce a wonderful range of beers across the whole spectrum of styles. The bar is a buzzing vibrant place with plenty of seating and a pool table. The beer menu is displayed on screens around the bar and you can ask for a taster so that you know your choice will be to your liking. Not sure what you may want? talk the the bar staff they are friendly and helpful with a full knowledge of all the beers on offer including the guest beers, but best to go when its not to busy as hearing the staff can be a challenge when the place has a crowd, usually Friday and Saturday evenings. Food is good to only had a snack but saw some great looking dishes coming out to...