Krispy Kreme Hull — Restaurant in Great Britain

No complaints about the donuts but the staff need to understand their responsibility regarding lost property. We accidentally left a small item on their counter and 30 hours later when we returned a senior person said that it had been seen and it had presumably been thrown away but didn't know who did this. The item was tracked to a bulk trash container with no safe access therefore it is incumbent on the company to replace it rather than ignoring emails with the assumption that this issue will go away.

What should I do with lost property found on my premises?

Official advice for businesses remains the same. Universities, shopping centres or any other venue where items are regularly lost, should hold on to the property themselves. If somebody has lost something at a shopping centre for example, they are more likely to enquire directly at the shopping centre than approach a local police station. The law states that you must take a series of ‘reasonable’ steps to register, secure, and respond to enquiries related to that item. This could involve using a digital lost property system to capture important details. Furthermore, an online form for people to fill out and report an item as lost would be beneficial.

How long do I legally have to hold someone’s property? Unsurprisingly, the law states to be ‘reasonable’. One month is commonplace. However, many businesses with huge volumes will only keep items for 14 or 7 days. Providing they can prove that they have taken the aforementioned reasonable steps, then this is...

The staff at Krispy Kreme Hull are so accommodating and welcoming, they constantly serve with a smile and engage in healthy conversation that doesn’t feel forced.

The younger workers, Andy, Freddie, Finn and Meg are all so lovely every time I visit - they go out their way to make me laugh or smile which is much appreciated when the day is getting to me, they pull you out of the norm of ‘what would you like’ and actually make conversation in regards to where I’ve been shopping, if I’ve got anything interesting, they also compliment my clothing such as T-shirts that resemble video games, which starts a hearty conversation in itself!

Freddie and Finn are so positive and light, with Andy and Meg making it clear their aim is to add some magic into my day, will always come back to this store just...

I have recently been to this shopping complex due to a meeting I had in Gravity Trampoline Park. I needed somewhere to sit and prepare for my meeting but didnt fancy a coffee. I felt cheeky using their table to work, but the lady noticed I was sat without food/drink and came over to ask if I was okay. She asked if I wanted to use the plug sockets to work and didnt pressure me to buy anything from the counter. I felt at ease and was appreciative of the quiet area to focus on work before my meeting. The lady was welcoming, polite, and engaged in friendly conversation whilst cleaning tables. Not a lot of companies would be happy about my situation and only let me stay if I bought a coffee or a donut. I was thankful for the thinking space and will be going back when I do...