I genuinely thought I had walked onto the set of a hidden camera show when I stepped into The Shed. From the moment we arrived, the staff looked at us like we’d personally offended them just by existing. No smiles, no greetings – just a cold, dismissive glare as though serving customers was beneath them.
We were eventually shown to a table that felt like it had been salvaged from a skip – wobbly, sticky, and shoved in a dark corner next to what I hope was the toilet and not a chemical storage cupboard. The menu looked promising, but it was a masterclass in false advertising.
The food? An absolute disgrace. My “main course” arrived looking like a toddler’s leftover snack. I’ve seen more generous portions at communion. And the taste? Imagine cardboard soaked in dishwater and sprinkled with disappointment. My companion's meal was equally tragic – under-seasoned, tepid, and bearing all the charm of a microwaved school dinner.
When we dared to complain, we were met with rolled eyes and actual sarcasm. The manager (if you can call him that) practically told us we could leave if we didn’t like it – so we did. But not before being told “Don’t come back, then.” With pleasure!
The final insult? A bill that would make The Ritz blush. I would’ve had a better time burning the cash in front of them and walking out hungry.
I honestly wouldn’t recommend this place to my worst enemy. It’s not just bad – it’s comically, almost impressively terrible. Run – don’t walk – in the...
Read moreI booked a family meal for five at The Shed Swansea, hoping for a pleasant get-together after not seeing my family for 12 months due to working away. Unfortunately, the experience was deeply disappointing.
Upon being seated, we noticed the tables were wonky and had to request wedges to stabilize them—something basic that should have been addressed beforehand.
We ordered from the set menu, which included a free drink. I specifically requested a non-alcoholic beverage but was initially served an alcoholic one. When I finally received the non-alcoholic drink, it tasted like dishwater—undrinkable.
My partner and I ordered a meal for two, which came with mash potato. However, it was clear this was instant “smash” potato rather than fresh, and no vegetables accompanied the dish—just pie and potato. The lack of balance in the meal was disappointing, to say the least.
For dessert, three of us chose the apple tart with custard, only to be served heavily burnt tarts. Adding to the frustration, each course took an excessively long time to arrive, leaving us sitting and waiting far too long between dishes.
Given the premium prices this restaurant charges, the quality and service were far below expectations. It seems like this place is trying to present itself as something it is not. Sadly, what should have been a special family meal was dampened by this poor experience. I will not be returning, nor would I recommend this restaurant to...
Read moreThis restaurant and its menu may not be for everyone ... but for me, it was simply perfect. All the way down to the location, decor, friendly and knowledgeable staff, to the friendly chefs and the magic they produce in the kitchen.
The stars of the show was the hostess Ruby, for whom was so charming and attentive, and executive chef Jonathan Woolway, who has brought over many influences from his time in London as chef director of St John's.
Jonathan simply made our night when he made the effort after a long day to come over and chat with us. It made my night even more special!
If you get the opportunity, I highly recommend trying the kitchen counter, as this was a great experience seeing how the chefs prepare your food with such efficiency. However, take into consideration that this may not be suited for larger groups.
The Shed is on its way to achieving a Michelin star for sure, and it is well deserved and should be crowned the best restaurant South Wales has to offer!
In terms of value for money and the fact they have been in the Mechelin guide already in 4 months of being open, the prices are very good for the quantity and quality of food you receive.
I will be returning, and I can't wait ... you're missing out if you have not...
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