AVOID THIS PLACE. I attended on Sunday the 25th Feb 2018 with a group. The waiting on staff were atrocious. There was one waitress in particular, she was an older female with no customer service skills what-so-ever, she was banging around and clearly in a bad mood (my advice for her is that she needs to get a job that does not require customer service skills and is not customer facing) I could see the younger female was kind of and behaving in this way - but much more milder. As mentioned, no manners from the staff, food quality was poor and the wait-long. The real Ale came out of a Bottle! We were not asked if we wanted drinks until we ordered food (you lost out on us having more drinks), no paper towels in the toilet, unclean toilets, no condiments in bottles, just small sachets, and when I asked if they had some tomato sauce - I was told and glared at: "whats there is all there is" and she pointed at the box on the table. The food was dry, and greasy. Based upon the service from the staff - I strongly advice people to AVOID this place. When I am next in Buxton I will not be going back. If any management read this, you really need to sort your staff out. It cost's nothing to be polite, nice and professional. I could have over looked the food, toilets and other things, if the service was good - but as I have made clear, it is terrible (or at least the staff on...
Read moreBeen waiting a very long time to visit The lone Star, and finally we did after a very long few months! Was told beforehand the portion sizes are big, which I thought that’ll do me. We ordered the brisket/burnt ends nachos. We was surprised at the size of the beef portions and presumed our burgers would be massive as well. The beef on the nachos in the bbq sauce was amazing and the burnt ends even better! Now, I had the chicken & beef burger, with American style dirty fries. Don’t know if the picture does any justice, but the burger was massive. It’s the best onion ring I’ve ever tried. The southern fried chicken is absolutely spot on and the beef patty was a nice thick piece. Unfortunately, I struggled to eat the last few pieces of beef and probably about 1/4 of the chips. But I will definitely be coming back for round two!! Usual social distancing in place, with staff wearing masks. And as you walk upstairs, a simple track & trace QR code which you take a photo of to enter your details makes it even easier. Was told of a slight delay with food coming out but it was a usual time you’d expect for a busy restaurant. Only issue I had, was that the table was very wobbly but we managed. Highly recommend this place just make sure you’ve got a massive...
Read moreReally wanted to like this place as the cuisine is right up my alley, all the staff were great, and the atmosphere was nice. But the food was just not good. The nachos were an alright starter, but all the mains we had tasted like junk food, and i say this as someone who likes unhealthy cheap fastfood. When I say junk here I genuinely mean JUNK; it tasted gross, unhealthy, and sickly. I ordered the nashville hot burger and the only taste I could discern was vinegar. Not only was the flavour extremely strong, but it overpowered every other flavour in the burger. The beef consommé with the birria tacos was not a consommé at all, it was a very, very thick and very overpowering english gravy that lacked all the flavours you’d expect of a Mexican birria consommé. The sweetness of the pineapple on the pineapple and prawn tacos completely overwhelmed the other flavours in that too. Everything tasted unhealthy, but not in a fun way. All the flavours were unbalanced and everything tasted one-note, with the nashville hot burger being borderline inedible due to the overwhelming ulcer-inducing amount of vinegar in it. Very disappointed in the food, however I would like to reiterate the staff and atmosphere were...
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