Bokan 38/39 — Restaurant in London

I recently visited Bōkan 38 Bar for a night out, and I must say that my experience fell somewhere in the middle of the spectrum. While it had its highlights, there were aspects that left room for improvement.

Ambiance: The view from the 38th floor is undeniably impressive. The panoramic skyline of London adds a touch of magic to the ambiance. However, I found the interior a bit sterile, lacking the warmth and character I'd expect from a high-end bar. The seating arrangement was comfortable but not particularly inviting.

Service: The service was decent, but not exceptional. Our server was attentive, but the wait time for drinks and food was longer than expected, especially given the relatively modest crowd.

Drinks: Bōkan 38 Bar boasts an extensive cocktail menu, and while the drinks were well-crafted, they didn't stand out as remarkable. I expected a bit more creativity and flair in the mixology given the reputation of the place.

Price: It's worth noting that the prices here are on the higher side, which is expected for a rooftop bar in Canary Wharf. However, I would have been more comfortable with the pricing if the overall experience had been exceptional.

In summary, Bōkan 38 Bar offers a breathtaking view and has the potential to be a standout destination in the London bar scene. However, my visit left me with mixed feelings. While there were enjoyable aspects, it fell short of the high expectations I had. With some improvements in service efficiency and menu consistency, it could easily become a top-tier spot. If you're looking for a place with a view, it's worth a visit, but I'd recommend managing your...

​My visit to Bokan 39 was a truly wonderful experience. Perched high above Canary Wharf, the location is simply stunning, offering some of the most spectacular panoramic views of London. Stepping out of the lift, you're immediately struck by the sophisticated yet welcoming atmosphere, a perfect blend of modern design and comfortable luxury. ​The food was very good, and I appreciated the modern European menu's use of quality British ingredients. The dishes were thoughtfully prepared and beautifully presented, making for an enjoyable dining experience. While the cuisine was excellent, what truly sets Bokan 39 apart is the overall experience. ​The cocktails were a definite highlight. The mixologists are incredibly skilled, creating unique and expertly balanced drinks that were the perfect accompaniment to the evening. There's nothing quite like enjoying a beautifully crafted drink on the rooftop terrace as the sun sets over the city. ​Beyond the food and drinks, the service was impeccable. The staff were attentive, friendly, and knowledgeable, making us feel incredibly well-cared for throughout our visit. They were happy to offer recommendations and ensured that every detail was taken care of with a professional touch. ​Bokan 39 is an exceptional destination for a special occasion or a memorable night out. It’s the perfect place to enjoy fantastic views, great cocktails, and an overall superb atmosphere. I would highly recommend it and can't...

It was my birthday, I'd rather go somewhere else. I called to book, and confirmed via SMS.

I arrive and see my reservation cancelled, luckily there were only 2 of us and we find a place.

I didn't want to do anything special, the food is average, even if the price is high (£25), But it doesn't matter , The view was nice in the evening. The problem was that the place was dark, you needed the flashlight of your cell phone to eat.

At the end of everything, I asked for the bill, I was charged double for the items I ordered.

Unfortunately I noticed this after paying, but I am asking for a refund, and while I wait, two non-alcoholic apple drinks arrive, apologizing for the misunderstanding. In the meantime the refund never arrived, so I asked at the cashier and they told me that they offered me a prosecco...

1. exchanging a prosecco for a sweet non-alcoholic apple juice, I think it's not the same thing. (I hope you at least know the difference)
2. I asked for a refund of things I never ordered and I expect a refund, not a soft drink Mistaken for a "prosecco".
3. you really made a bad impression, you lost out for a few pennies.

For me it wasn't a question of money, but of respect... why pay for things we didn't order and apologize with apple juice?

I mean guys, be serious......