I was really excited to have a coffee here and I always walk pass it (when it's closed) and I made an effort to get there today when it was open! And I definitely believe in supporting local coffee shops!!
However, sadly what I had was not appropriate. I understand you need to train your staff, but please do so by making coffee amongst your colleagues or if you're giving it to a customer, for free/discounted (if the customer wants it). The coffee I had was not as hot as it should, watery and a bit on the stronger side.
Given this was my first visit, I was unfortunate enough to be in part of an unexpected training session where I paid the full amount for. Such a shame as I hoped my experience would be better.
Please don't do this again when training new members of staff.
EDIT: After being contacted by Holy Shot Coffee, they have agreed that this should not have happened under any circumstance and have rectified by providing the same order again free of charge. Thank you for understanding and taking the time and effort to listen to your customers - not all shops are as humble as yours. Hopefully this attitude continues with the future growth of Holy...
Read moreThe coffee is great but I think it is overpriced. On top of that, I was very surprised this morning when I didn't get a free coffee after buying 1kg of coffee beans. It is probably the only coffee shop in the area that doesn't give a coffe for free after spending 34£ in beans. It's a pitty but definitely I won't be coming back.
**This a reply to the Coffee shop's response: Thanks for taking the time to reply. I have given 3 stars because apart of the fact of not getting a free coffee with the beans, I honestly think your products are overpriced. And I hope you understand I am entitled to give the review I believe it's fair and true from my point of view. I have addressed the query about the free coffe with one of yout waiters but I didn't get any explanation apart from that you don't do it. Having said that I have bought the beans, a pastry and the coffee because I believe in supporting local shops. Then you have to understand that maybe the discounts you provide in your coffe shop might not be worthy for everybody. Anyway thanks for the offer of the free...
Read moreWorking in the local area I tend to stick to coffee from large chains, Costa Starbucks ect which are nice and easy to get and well known. I was recommended to try this coffee shop and have been now twice before leaving this review. Prices are exactly the same as the large chain coffee shops Coffees are made from plant based milk and having only ordered walnut latte so far they are by far the best lattes I've ever drunk!! Service is lovely staff both times have been really friendly and explained all the different types of milk for the drinks. It's a buzzing cafe with a lot of people inside but always space to find a seat if you need. Haven't had to wait to order and plenty of space Inside. Interior is very pleasurable as it doesn't look like your typical coffee shop with wooden floors and seatings. Deffinetly reccomend to anyone who hasn't tried plant based coffees and for anyone who is a coffee lover anyway, or to anyone in the area or looking to pass a...
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