*REPLY TO THE OWNER, THIS WAS AROUND 16.20 TO 16.30 , I SEE OTHER REVIEWS REFER TO HIM AS THE FAT GUY, HOPE THIS HELPS
Not sure who is in the wrong, but I found the big fella behind the counter was very rude and aggressive when I decided I didn't want the meal anymore.
I asked for A meal that was £6 , I was told they do not accept Card on order's below £10.
His business his choice, I have no problem with that.
I said to him ok Don't worry about it, and started to walk out.
He shouted out, so are you coming back, I said no it's ok I don't want it. This Is when his Tone changed and said why I did not tell him I don't want it
So I went back in, and once again politely said, I said don't worry about it.
Aggressively he said, what does that mean, I don't know what that means, you just walked off.
He wanted me to say , PLEASE CAN YOU CANCEL THE ORDER.
I've never had issue's with other business, many time's before when I did not want something, I've said to them ITS OK DONT WORRY ABOUT IT
and they understood I no longer wanted the product, item food etc
I've read other reviews here, people have stated big fella is rude, and today I've experienced it for myself
Anyway ended up going spice hut down the road and was greeted by bearded uncle
And the experience there was pleasant Obviously I can not say if spice hut food is better than Jananh grill as I did not get to experience it
But one thing for sure , the guy who I spoke to was rude and the whole situation was blown out of proportion, all because I said, it's ok don't worry about it
REPLY TO THE OWNER, THIS WAS AROUND 16.20 TO 16.30 , I SEE OTHER REVIEWS REFER TO HIM AS THE FAT GUY,...
Read moreGood for takeaway - not good for eating in. I usually don't like taking the gamble with fast food/chicken shops, but I thought I'd give Jannah Grills a try since I liked the name. Overall I can say that:
Banging food - A really pleasant surprise considering how low my expectations were. The food I ordered was really tasty. I had the Naga wings and the Gourmet Beef Burger. The burger was REALLY good, especially with the added sauces. The Naga wings were fire, they were as hot as they were tasty which made for a delicious fiery combo.
Value for money - great value for money as the food here is quite cheap, especially when compared to places like Nandos which are significantly over priced.
Hygiene - The dining area is where everything REALLY falls apart. There's always a set of uncleaned tables filled with dirty plates/left over food. It's really off putting and an eyesore. The 1 toilet available is really small and extremely unhygienic. I'd highly recommend you avoid going there if you can. The lighting is garbage, the sitting areas, tables and everything about this dining area is of the lowest standard and quality - they could lose their license over this. This place could easily be a 4/5 if they put some effort into making the dining area look as good as some of their food tastes.
Overall I'd recommend this place to anyone looking for takeaway fast food. It's well worth trying and you definitely get your moneys worth in that regard. HOWEVER, I would GREATLY ADVISE AGAINST eating in, its not a very...
Read moreI recently visited the restaurant on a friend’s recommendation, but my experience was deeply disappointing. The chicken and hot wings I ordered were not cleaned properly, with visible hairs on the pieces, which made them unappealing and unappetizing. Additionally, the seating area downstairs was noticeably unclean, with grime on the chairs, making it uncomfortable to sit and dine.
The service was also poorly managed. The staff at the front seemed disorganized and unsure about handling orders, creating a confusing and unprofessional atmosphere. Furthermore, the doner kebab seemed far from fresh. It appeared to be taken from an old batch stored in a bucket, with a very small portion served. Instead of fresh flavors, the kebab was overwhelmed by excessive ketchup and spices, to the point that it was hard to taste the doner itself.
After this experience, I am unlikely to return and would not recommend this restaurant. I hope this feedback helps improve the cleanliness, food quality, and service for...
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