Santa Maria Pizzeria Fitzrovia — Restaurant in London

I have been for. My first time eating pizza in this store... I was very excited to try their pizza because I know Santa Maria as my favourite pizza in London! Me and my friends have got the worst pizza ever.. The Tomato sauce was uncooked and mozzarella cheese not melted at all and the pizza dough as burnt teast.. I did not really want to complain,even if the waitress attitude was not professional.. I v been asking if they could kindly do my pizza again and cooking it better... The second time.my pizza was even worst.. I suppose to have ricotta cheese in my pizza stuffed cornice but actually it was super.dry and my pizza was much smoller Than the first one.. When we kindly asked for the bill,it happened the last rudest episode. .the lovely girl who was in charge for the orders i guess,gave us a pot with our bill in bringing it with violence on the table..we were completely shocked about this attitude...I m a loyalest customer in your other stores..and every one of your team is been always been amazing to me..I always left kind reviews for your Ealing store on Facebook,and their pizza and service is.the best ever in whole London...but this store in Tottenham Court Road made me feel very sick..and disappointed...my friend left all mozzarella from her pizza...it was 22.00 o clock and we were starving..we.could not leave that horrible experience and go for something else. ..but I Do not recommend to any one this store.. I suggest to some.area manager to do more often some.Audit on quality of the food and customer service. . Apologise for.my review. ..again..I never left a bad feedback. .but I do really think that sometimes we can learn from.our mistake how to be a better person and appreciate more the job that we do..offering our best..I paid my pizza regularly and I feel even guilty for writing this long review...but I had a surgery to.my stomach in the past..and tonight I felt very bad..and nd this is not nice..specially if nobody apologise when you leave the store. ..we are all tired..if understand..but that does not mean that we do a bad job..if we don't feel at our best for one day ..we should be at...

Hands down the worst pizza I've ever had! Worse than a frozen pizza, worse than Domino's or Papa John's, many times worse than Franco Manca or Pizza Pilgrim's. The dough was overly chewy and burnt (so chewy that not even the pigeons of Regents Park could eat it). My pizza (Napoli) was extremely salty. I understand that the ingredients of this particular pizza are by their nature salty, but when you literally put olives from a jar of brine straight onto a pizza post cooking (i.e. without cooking them) what do you expect?! I've had this particular combination of ingredients many times and it has never been anywhere near as salty as the pizza I had from here. The basil also seems to have been subjected to the full heat of the oven which cause the herb to lose its aromatic flavour and become bitter. My partner's vegan pizza was the most tasteless pizza I have ever tasted. Again, overly chewy and burnt base, tasteless vegetables and cheese, no herbs or seasonings to speak of. The presentation of both pizzas was extremely unappetising too. It seems that standards have dropped hugely as our pizzas looked nothing like the pictures you see in older reviews. When you can't make a pizza with love and attention for the only two customers you have at the time, what chance do you have in this current environment?! I was able to make a far superior sourdough pizza myself during the lockdown first try without even using a wood fired oven. Next time I will make my own.

Edit: today I've woken up and had to run to the toilet. Make your own mind up...

I booked Santa Maria Pizzeria for my work leaving dinner as I read many great reviews online saying the food was tasty but affordable along with the vibrant atmosphere. I was greatly disappointed. I had booked the table for 15 people on Friday 10th November eve, the restaurant called me several times in the weeks running up to the date constantly getting the date / time / number of people wrong and I kept having to remind them. Firstly, they did not reserve a table of 15 for me. A few of my guests arrived late and the waiter rudely refused them into the restaurant stating there was no room - this was because the restaurant weirdly decided to give away the last part of my table to another couple who were dining. Furthermore, there was a hair in one of my friends pizza, to which the waiter rudely commented and made a snide remark suggesting it was her own. Next, this same waiter abruptly took my friends plate whilst there was still pizza on it and he was still eating. And to top it all off, we were told there were only two desserts left to pick from. I highly suspect that this was purely because they could not be bothered to serve up 12 desserts being so close to closing time. The pizza itself was delicious and the rest of the staff were lovely, unfortunately it was the lack of manners and decency of the waiter that let the...