Terrible food? Definitely. Racist staff? Probably. Certainly seems that way at least. On a trip from Australia my 2 friends (who happen to be second generation aussie's whose parents are of Indian descent) and I decided to drop in for dinner and a drink before we went to bed after many hours of flying. They managed to squeeze the 3 of us onto a 2 person table which we appreciated because it was the only table left but after we sat down we waited... And waited... And waited... And waited... While watching the staff politely visit literally every table except ours. They joked and laughed with every table in the room and were exceptionally attentive to everyone... Except us. After 3 tables that arrived after us were served before us, we finally had to ask to be served. Once our order was taken, our server didn't come near us again. Someone else from the kitchen even delivered our meals. The manager of the pub spent time visiting every table, chatting and checking how everyone's meal was... Except ours. They avoided our table like the plague. We eventually had to ask for our bill while the manager was checking on another table and were told in a very firm manner to wait our turn. After faffing about for another few minutes he eventually came and asked us what we wanted. We told him the bill and surprisingly it arrived almost instantaneously, the best service we'd received the whole night. I don't know what old mates problem was but seeing as he didn't come near us all night I can't see how we could have possibly offended him. The only thing I can think of is that my friends were the only people of colour in the room and that potentially had something to do with it.
Oh and the meals were frikken terrible. The worst dive pub in Australia does a better meal than that. Definitely not worth the exorbitant $30AUD I paid for a...
Read moreSuch a strange experience. We came in and wanted to sit down so we went to the back, the lady serving the tables said I’ll be right over to take you order and proceeds to sit us down…15 minutes went past so we decided rather than waiting for her slow service we would just go ahead and order from the QR code in front of us on our table (pretty standard post covid days) she then came back 5 minutes after we ordered (so would’ve been a total of 20 min waiting if we hadn’t ordered) we then said we’d ordered from the QR code in front of us.
She then (straight faced to the point we thought it was a sarcastic joke) said oh you can’t sit here if you ordered from the QR code and with a very confused explanation of her being a completely different company and that we would have to get up a move out to the bar sitting…zero explanation before we sat down that this was the case.
She then proceeded to kick us out the exact same pub (after spending about £100+ just so far) and as there weren’t any tables available at the pub side we had to wait till someone had left…
The bar staff then acted equally as confused when questioned they had no idea she was doing it. Manager didn’t even come out to explain what was going on and it was almost like this “we’re too scared to speak to our colleague and the manager won’t even come speak to us” vibe.
So confounded that this was happening, and even worse that management wouldn’t come speak to us let alone anyone explaining why…even though it’s the same pub serving...
Read moreCame here on a Thursday afternoon at about 1pm. The restaurant was not too busy but definitely had people in it. We ordered right away, and got our drinks immediately. You order at the bar. I have been to many nicholsons pubs and enjoy them, so I like to check out ones I haven't been to before. As I was ordering I asked the waitress if she wanted me to wait to finish my order because she was pouring drinks and I didn't want to distract her but she told me to go ahead. I ordered a chicken, avocado and bacon salad with fries, a brisket sandwich with fries, a diet coke and a beer. Right off the bat she gave me a regular coke but I'm not one to complain and I didn't care too much so I let it go.
The food came shortly thereafter, and most of our order was incorrect. I got a sandwich with fries instead of my salad with fries that i ordered, and my grandma got a brisket sandwich with a side salad instead of the fries she ordered.
We didn't complain because we were still happy with the food and it was delicious, and we aren't super picky. So I give it 3 stars instead of 4 because our order was so messed up but the food we got was still great and we will come back, so no real complaints from us. The service was friendly and quick, the vibe in the restaurant is as you'd expect in a pub and it was an overall pleasant experience. I'm sure the mistaken orders were just misheard and not a...
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