The Twenty Two Restaurant — Restaurant in London

Absolutely Disgraceful – RUINED My Mom’s Birthday

If I could give this place zero stars, I would. I don’t usually write reviews, but what happened here was so unacceptable I feel obligated to warn others. My mom is a loyal member, and we’ve visited this restaurant many times. But after this last experience, we will never return—and we’ll make sure all our family and friends know exactly why.

I made a reservation well in advance, noting that it was for my mom’s birthday. I even followed up to make sure they knew. So how did they handle it? With complete indifference and blatant rudeness.

Let’s start with the waiter—he was shockingly unprofessional. He spoke to us with a condescending tone all evening. When I asked for a knife (for my mom!), he loudly mocked me in front of the table: “Knife? For pasta?!”—with full attitude. Not only was it embarrassing, but it was completely unnecessary. Who trained this guy?

Then came dessert—no candle, no birthday message, nothing. Just dumped the plate on the table like we were an inconvenience. I had to get up and go to the hostess myself and ask, “What happened? I clearly said it was her birthday.” No apology, no attempt to fix it. They just didn’t care.

To make matters worse, when we asked to remove the service charge (because let’s be real, there was no service), the waiter slammed the new bill on the table without a word and walked off. No “thank you,” no “goodbye.” Just total disrespect from start to finish.

This place should be ashamed. You don’t treat guests—especially loyal ones—like this. There are countless better restaurants in London that actually know how to treat people with decency. Do yourself a favor and skip...

My goodness - what promise , what skill what decor, all foundering on a failure of true hospitality. If you offer a three course meal it behoves you to balance ingredients. This meal was so carb-light that the promise of bread and butter pudding as dessert began to look like a lifeline not a sweet. We weren't offered bread with the tiny amuse bouche( a soup like dish that called for it) Nothing with the tiny salmon dish. The problem was made real when the filet of beef arrived , nicely cooked , adequately sauced and briefly garnished, but all alone on the plate. Quite a lot of meat to eat without the sensible balance of perhaps some potato dish and some vegetables. We immediately sent a message to the kitchen which was completely, rudely, ignored. Look - my wife and I have been eating out together for nearly 40 years, and it wasn't terrible. But what a shame that a meal that could well have been fine for even it's slightly steep £150pp cost, ended up being a big disappointment. The manager didn't charge service laying the blame on us for not asking for bread, which other tables we later noticed were offered, then blaming the waiter for not bringing it.

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Had a terrible experience at this restaurant. Came to dinner excited to try their signature 22 specials however, was extremely disappointed upon sitting down and hearing that the restaurant was out of most of what they claimed themselves to be famous for before an 8 PM seating. I continued to order other things off the menu and had an extremely inpolite waiter, who was reaching over my other guests, and hit my friend with a tablecloth while he was Making another table. I was particularly excited to try this restaurant because of their beef Wellington, but was disappointed to hear that they were out of the beef Wellington when I sat at 8pm. However, when I left the restaurant two hours after I was seated(10pm), there were other tables, eating the said beef, Wellington, that they were allegedly out of. do not recommend coming here unless you would like an extremely limited menu option and terrible service. on top of this, the restaurant had the audacity to charge a cover as well as an automatic service fee. Will say the host of the restaurant was extremely nice...